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For Companies At a Glance
- Tasks: Optimise casino operations using data-driven strategies and mentor junior staff.
- Company: Leading gaming company focused on innovation and performance.
- Benefits: Competitive salary, travel opportunities, and a diverse work environment.
- Other info: Inclusive workplace that values diversity and accessibility.
- Why this job: Make a significant impact in the gaming industry while working with top executives.
- Qualifications: 5+ years in casino operations with expertise in slots and table games.
The predicted salary is between 80000 - 100000 £ per year.
Core Responsibilities
- Operational Performance: Use Tangam software to optimize table spreads, slot product mix, labor deployment, and pricing strategies (RTP/Hold %) to drive yield and floor utilization.
- Client Advisory: Translate complex gaming data into actionable "day-to-day" strategies for casino leadership.
- Product Evolution: Represent the EMEA market by providing feedback to the product team, ensuring the software roadmap aligns with regional operator needs.
- Strategic Delivery: Conduct high-level performance reviews and workshops for C-suite stakeholders across diverse jurisdictions.
- Thought Leadership: Mentor junior staff and contribute to industry case studies and best-practice content.
- Business Growth: Provide technical credibility during sales demos and strategic discussions with prospective clients.
Candidate Profile
- Technical Experience: 5+ years in senior casino operations or with a gaming vendor.
- Subject Matter Expertise: Deep knowledge of Slots and Table Games KPIs (Win/Drop/Hold, Coin-In, Theo, and RTP).
- Optimization Mastery: Proven track record in labor scheduling, floor placement, and yield management.
Skills & Logistics
- Analytics: Proficient in translating data into narratives using Excel and BI tools (Tableau, SAS, etc.).
- Communication: Comfortable presenting to and influencing executive-level audiences.
- Travel: Ability to travel 25% throughout the EMEA region.
- Compliance: Must be eligible for international gaming licensure.
- Assets: Degree in Business/Finance; fluency in French or Spanish.
IMPORTANT
This role is specifically intended for professionals with hands-on experience in land-based casino operations across slots and/or table games. Relevant experience may come from either: Casino operator environments, or Gaming industry vendors/suppliers working directly with casino operations, analytics, optimization, slots, or table games teams. This is not a digital marketing, mobile gaming, user acquisition, or general analytics role. We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us.
Director of Casino Operations Optimization - EMEA in London employer: Tangam Systems
Contact Detail:
Tangam Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Casino Operations Optimization - EMEA in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend gaming events to meet potential employers. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. We want you to showcase your experience with tangible examples, especially around optimisation and performance reviews. Make sure you can translate your past successes into compelling narratives!
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values and how they operate will help you tailor your approach during interviews. We’re all about finding the right fit, so show them you’re on the same wavelength.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you one step closer to that Director of Casino Operations Optimization role!
We think you need these skills to ace Director of Casino Operations Optimization - EMEA in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years in senior casino operations or with a gaming vendor. We want to see your deep knowledge of Slots and Table Games KPIs, so don’t hold back on those details!
Be Data-Driven: Since this role involves translating complex gaming data into actionable strategies, showcase your analytics skills. Use examples of how you've turned data into narratives using tools like Excel or Tableau.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities and skills mentioned in the job description. We love seeing candidates who take the time to connect their experience with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tangam Systems
✨Know Your Numbers
Make sure you brush up on your knowledge of key performance indicators like Win, Drop, and RTP. Being able to discuss these metrics confidently will show that you understand the operational performance side of casino management.
✨Master the Software
Familiarise yourself with Tangam software and any other relevant BI tools. If you can demonstrate how you've used these tools in past roles to optimise operations, it’ll give you a significant edge in the interview.
✨Prepare for Executive Conversations
Since you'll be presenting to C-suite stakeholders, practice articulating complex data in a clear and compelling way. Think about how you can translate technical jargon into actionable strategies that resonate with leadership.
✨Showcase Your Mentorship Skills
Be ready to discuss your experience mentoring junior staff and contributing to industry best practices. Highlight specific examples where your guidance led to improved performance or innovative solutions in casino operations.