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For Companies At a Glance
- Tasks: Lead gaming optimisation across EMEA, driving profitability and enhancing client experiences.
- Company: Join a cutting-edge data analytics company transforming the gaming industry.
- Benefits: Competitive salary, travel opportunities, and a dynamic work culture.
- Why this job: Make a real impact in gaming optimisation while working with top brands.
- Qualifications: 5+ years in gaming operations, strong communication skills, and a data-driven mindset.
- Other info: Inclusive environment with opportunities for continuous learning and mentorship.
The predicted salary is between 54000 - 84000 ÂŁ per year.
Who we are
Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in United States, Macau, Australia, Philippines, Cambodia, New Zealand and Canada. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience.
Our next generation business intelligence software products take the complexity out of data analytics and make data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey.
What we’re hoping you will achieve as the Director, Gaming Optimization…
We’d like to thank you for your pivotal contributions in helping our clients across Europe, the Middle East, and Africa (EMEA) master data‑driven gaming floor optimization. Your unique blend of expertise in both table games and slot operations, combined with a sharp understanding of performance‑focused data, helped drive significant gains in operating profit for our clients.
You played a central role in launching and evolving our suite of gaming optimization solutions tailored to diverse markets across the region. The enthusiastic referrals and success stories from our clients fueled record‑breaking customer satisfaction and sustained growth throughout EMEA.
Key Contributions in the Role:
- Operational Optimization Leadership – Leveraged your deep experience in table and slot operations, using Tangam’s software to drive measurable improvements in profitability and efficiency. You supported operators in optimizing game‑mix, spreads, labor, slot product mix, locations, and pricing—aligned with local player behavior and regulatory frameworks.
- Client Education & Transformation – Equipped client teams with a strong understanding of revenue management principles. Your guidance shaped data‑centric decision‑making and transformed daily operational culture.
- Product Influence & Innovation – Built strong relationships with users and stakeholders, capturing evolving needs and feeding them into product development. Your insights significantly shaped Tangam’s product roadmap through an EMEA lens.
- Insight Development & Deployment – Independently crafted data‑driven insights and actionable recommendations to support timely, successful rollouts of Tangam’s software across various jurisdictions.
- Team Mentorship & Culture – Mentored junior team members, elevating their skills in gaming operations and data optimization. Your leadership cultivated a high‑performing, motivated team culture.
- Thought Leadership & Advocacy – Contributed to educational content and case studies showcasing best practices in yield management, and raised industry awareness of optimization through events and publications.
- Business Development Support – Played a key role in client growth by supporting sales efforts and promoting data‑driven decision‑making through presentations, demos, and strategic discussions.
- Brand Ambassador – Actively reinforced Tangam’s reputation as a trusted advisor in gaming optimization, enhancing our presence and credibility in the EMEA marketplace.
- Continuous Learning & Knowledge Sharing – Demonstrated a relentless pursuit of knowledge in operational optimization, emerging trends, and data visualization—sharing your learnings to catalyze team corrections.
Role Requirements:
- Extensive Gaming Operations Experience: 5+ years of experience in a Director, or higher role, managing table and slot operations in medium/large casinos across the EMEA region. Strong grasp of KPIs, SOPs, and optimization techniques, including: win/drop/hold/open hours, coin‑in/theo/handle pulls/RTP, pricing, labor, game mix, and regional market nuances.
- Exceptional Communication & Presentation Skills: Proven ability to prepare and deliver high‑impact presentations and reports to senior leadership across diverse cultures.
- Data‑Driven Mindset: Comfortable with Excel, Microsoft Office, and business intelligence tools (e.g., Tableau, SAS, Cognos). Skilled at interpreting data to inform strategy.
- Educational Background: A degree in Business, Hospitality, Finance, or a related discipline is a strong asset.
- Travel: Willing to travel ~25% across EMEA to support client engagements.
- Licensing Eligibility: Must have no criminal record and be eligible for gaming licenses in relevant jurisdictions.
We are committed to providing an inclusive work environment that welcomes diversity and supports all individuals. If you require accommodation at any time during the recruitment process, please let us know by contacting us.
Director, Gaming Optimization - EMEA in London employer: Tangam Systems
Contact Detail:
Tangam Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Gaming Optimization - EMEA in London
✨Network Like a Pro
Get out there and connect with industry folks! Attend gaming conferences, webinars, or local meetups. The more people you know, the better your chances of landing that Director role.
✨Show Off Your Expertise
When you get the chance to chat with potential employers, don’t hold back! Share your insights on gaming optimisation and data analytics. Let them see how your experience can drive their success.
✨Tailor Your Pitch
Make sure your elevator pitch is spot on for the gaming industry. Highlight your achievements in table and slot operations, and how you've used data to boost profitability. We want to hear your story!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Director, Gaming Optimization - EMEA in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for gaming optimization shine through! We want to see how your experience aligns with our mission and how you can contribute to our exciting journey.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in table and slot operations. We love seeing how your unique skills can help us push the envelope in data analytics and gaming solutions.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and qualifications are easy to spot. This helps us understand how you can drive significant gains for our clients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Tangam Systems
✨Know Your Numbers
As a candidate for the Director, Gaming Optimization role, you should be well-versed in key performance indicators (KPIs) relevant to gaming operations. Brush up on metrics like win/drop/hold and coin-in, as being able to discuss these confidently will show your deep understanding of the industry.
✨Showcase Your Communication Skills
Prepare to demonstrate your exceptional communication abilities during the interview. Practice delivering high-impact presentations on your past experiences, focusing on how you've influenced decision-making and transformed operational cultures in previous roles.
✨Be Data-Driven
Familiarise yourself with data analytics tools like Excel, Tableau, or SAS. Be ready to discuss how you've used data to drive strategy and operational improvements in gaming environments. Highlight specific examples where your insights led to measurable gains.
✨Emphasise Team Leadership
Since mentoring junior team members is a key part of the role, prepare to share your experiences in building high-performing teams. Discuss how you've cultivated a motivated culture and supported others in their professional development, showcasing your leadership style.
