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- Tasks: Lead gaming optimisation strategies and enhance client profitability across EMEA.
- Company: Join Tangam Systems, a leader in data analytics for the gaming industry.
- Benefits: Competitive salary, travel opportunities, and a dynamic work culture.
- Why this job: Make a real impact in the gaming sector with innovative data solutions.
- Qualifications: 5+ years in gaming operations and strong communication skills required.
- Other info: Inclusive environment that values diversity and continuous learning.
The predicted salary is between 43200 - 72000 £ per year.
Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in the United States, Macau, Australia, Philippines, Cambodia, New Zealand and Canada. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience.
Our next generation business intelligence software products take the complexity out of data analytics and make data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey.
Key Contributions in the Role:
- Operational Optimization Leadership - Leveraged your deep experience in table and slot operations, using Tangam's software to drive measurable improvements in profitability and efficiency. You supported operators in optimizing game-mix, spreads, labor, slot product mix, locations, and pricing—aligned with local player behavior and regulatory frameworks.
- Client Education & Transformation - Equipped client teams with a strong understanding of revenue management principles. Your guidance shaped data-centric decision-making and transformed daily operational culture.
- Product Influence & Innovation - Built strong relationships with users and stakeholders, capturing evolving needs and feeding them into product development. Your insights significantly shaped Tangam's product roadmap through an EMEA lens.
- Insight Development & Deployment - Independently crafted data-driven insights and actionable recommendations to support timely, successful rollouts of Tangam's software across various jurisdictions.
- Team Mentorship & Culture - Mentored junior team members, elevating their skills in gaming operations and data optimization. Your leadership cultivated a high-performing, motivated team culture.
- Thought Leadership & Advocacy - Contributed to educational content and case studies showcasing best practices in yield management, and raised industry awareness of optimization through events and publications.
- Business Development Support - Played a key role in client growth by supporting sales efforts and promoting data-driven decision-making through presentations, demos, and strategic discussions.
- Brand Ambassador - Actively reinforced Tangam's reputation as a trusted advisor in gaming optimization, enhancing our presence and credibility in the EMEA marketplace.
- Continuous Learning & Knowledge Sharing - Demonstrated a relentless pursuit of knowledge in operational optimization, emerging trends, and data visualization—sharing your learnings to catalyze team performance.
Role Requirements:
- Extensive Gaming Operations Experience: 5+ years of experience in a Director, or higher role, managing table and slot operations in medium/large casinos across the EMEA region. Strong grasp of KPIs, SOPs, and optimization techniques, including: win/drop/hold/open hours, coin-in/theo/handle pulls/RTP, pricing, labor, game mix, and regional market nuances.
- Exceptional Communication & Presentation Skills: Proven ability to prepare and deliver high-impact presentations and reports to senior leadership across diverse cultures.
- Data-Driven Mindset: Comfortable with Excel, Microsoft Office, and business intelligence tools (e.g., Tableau, SAS, Cognos). Skilled at interpreting data to inform strategy.
- Educational Background: A degree in Business, Hospitality, Finance, or a related discipline is a strong asset.
- Travel: Willing to travel ~25% across EMEA to support client engagements.
- Licensing Eligibility: Must have no criminal record and be eligible for gaming licenses in relevant jurisdictions. French/Spanish fluency is a major asset.
We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us.
Director, Gaming Optimization in London employer: Tangam Systems
Contact Detail:
Tangam Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Gaming Optimization in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend gaming conferences or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your past successes in gaming operations. Use data-driven results to highlight how you've optimised profitability and efficiency in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like Tangam Systems, and express your interest in potential opportunities. A personal touch can make all the difference.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in gaming optimisation and data analytics. Share your insights on social media or in forums to position yourself as a thought leader in the industry.
We think you need these skills to ace Director, Gaming Optimization in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for gaming optimization shine through! We want to see how your experience aligns with our mission at Tangam Systems and how you can contribute to our exciting journey.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in table and slot operations. We love seeing how you've driven profitability and efficiency in past roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the Director role. Share specific examples of how you've influenced product development or mentored teams, and connect it back to what we do at Tangam.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Tangam Systems
✨Know Your Numbers
As a candidate for the Director, Gaming Optimization role, you should be well-versed in key performance indicators (KPIs) relevant to gaming operations. Brush up on metrics like win/drop/hold and understand how they impact profitability. Be ready to discuss specific examples of how you've used data to drive operational improvements.
✨Showcase Your Communication Skills
Exceptional communication is crucial for this role. Prepare to present your ideas clearly and confidently. Consider practising a mock presentation on a relevant topic, perhaps focusing on a successful project you've led. This will help you demonstrate your ability to convey complex information effectively to diverse audiences.
✨Demonstrate Your Data-Driven Mindset
Familiarise yourself with business intelligence tools like Tableau or SAS, as these are essential for the role. Be prepared to discuss how you've leveraged data analytics in past positions to inform strategy and decision-making. Sharing specific insights you've derived from data can set you apart from other candidates.
✨Emphasise Team Leadership and Mentorship
This position requires strong leadership skills. Think about times when you've mentored junior team members or fostered a high-performing team culture. Be ready to share your approach to team development and how it has contributed to overall success in previous roles.
