Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Optimise casino operations using data-driven strategies and mentor junior staff.
- Company: Leading gaming company focused on innovation and operational excellence.
- Benefits: Competitive salary, travel opportunities, and a diverse work environment.
- Other info: Inclusive workplace that values diversity and accessibility.
- Why this job: Make a significant impact in the gaming industry while working with top executives.
- Qualifications: 5+ years in casino operations with expertise in slots and table games.
The predicted salary is between 80000 - 100000 £ per year.
Core Responsibilities
- Operational Performance: Use Tangam software to optimize table spreads, slot product mix, labor deployment, and pricing strategies (RTP/Hold %) to drive yield and floor utilization.
- Client Advisory: Translate complex gaming data into actionable "day-to-day" strategies for casino leadership.
- Product Evolution: Represent the EMEA market by providing feedback to the product team, ensuring the software roadmap aligns with regional operator needs.
- Strategic Delivery: Conduct high-level performance reviews and workshops for C-suite stakeholders across diverse jurisdictions.
- Thought Leadership: Mentor junior staff and contribute to industry case studies and best-practice content.
- Business Growth: Provide technical credibility during sales demos and strategic discussions with prospective clients.
Candidate Profile
- Technical Experience: 5+ years in senior casino operations or with a gaming vendor.
- Subject Matter Expertise: Deep knowledge of Slots and Table Games KPIs (Win/Drop/Hold, Coin-In, Theo, and RTP).
- Optimization Mastery: Proven track record in labor scheduling, floor placement, and yield management.
Skills & Logistics
- Analytics: Proficient in translating data into narratives using Excel and BI tools (Tableau, SAS, etc.).
- Communication: Comfortable presenting to and influencing executive-level audiences.
- Travel: Ability to travel 25% throughout the EMEA region.
- Compliance: Must be eligible for international gaming licensure.
- Assets: Degree in Business/Finance; fluency in French or Spanish.
IMPORTANT
This role is specifically intended for professionals with hands-on experience in land-based casino operations across slots and/or table games. Relevant experience may come from either: Casino operator environments, or Gaming industry vendors/suppliers working directly with casino operations, analytics, optimization, slots, or table games teams. This is not a digital marketing, mobile gaming, user acquisition, or general analytics role. We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at hr@tangamgaming.com.
Director of Casino Operations Optimization - EMEA employer: Tangam Systems
Contact Detail:
Tangam Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Casino Operations Optimization - EMEA
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend gaming events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience with Tangam software and how you've optimised operations in past roles. Be ready to share specific examples that highlight your skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on how you can translate complex data into actionable strategies. This will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Director of Casino Operations Optimization - EMEA
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years in senior casino operations or with a gaming vendor. We want to see your expertise in Slots and Table Games KPIs, so don’t hold back on those details!
Be Data-Driven: Since we’re all about optimising performance, demonstrate your analytics skills. Use examples of how you've translated complex data into actionable strategies. This will show us you can handle the numbers and make them work for you.
Tailor Your Application: Don’t just send a generic application! Make it specific to the Director of Casino Operations Optimization role. We love when candidates connect their past experiences directly to our core responsibilities and candidate profile.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Tangam Systems
✨Know Your Numbers
Make sure you’re well-versed in the key performance indicators relevant to casino operations, like Win/Drop/Hold and RTP. Brush up on how these metrics impact operational performance and be ready to discuss specific examples from your experience.
✨Master the Software
Familiarise yourself with Tangam software and any other BI tools mentioned in the job description. If possible, practice using them beforehand so you can confidently discuss how you’ve used similar tools to optimise operations in the past.
✨Prepare for Executive Conversations
Since you'll be presenting to C-suite stakeholders, practice articulating complex data insights in a clear and compelling way. Think about how you can translate technical jargon into actionable strategies that resonate with leadership.
✨Showcase Your Mentorship Skills
Be prepared to talk about your experience mentoring junior staff and contributing to industry best practices. Share specific examples of how you've helped others grow and how that aligns with the thought leadership aspect of the role.