At a Glance
- Tasks: Manage rent and service charge planning while ensuring top-notch service for residents.
- Company: Local government authority dedicated to social housing and community support.
- Benefits: Flexible working arrangements, pension contributions, health schemes, and career development opportunities.
- Why this job: Make a real difference in the community while advancing your career in a supportive environment.
- Qualifications: Significant management experience in social housing and strong problem-solving skills.
- Other info: Join a team committed to high-quality service and resident satisfaction.
The predicted salary is between 36000 - 60000 Β£ per year.
A local government authority in England seeks a Leaseholder and Service Charge Manager. The role involves managing rent and service charge planning, leading compliance processes, and ensuring residents receive high-quality service.
An ideal candidate will have significant management experience in a social housing setting, strong problem-solving skills, and a commitment to customer service.
Join a supportive environment that offers career development and flexible working arrangements, along with additional benefits like pension contributions and health schemes.
Leaseholder & Service Charge Lead - Social Housing employer: Tandridge District Council
Contact Detail:
Tandridge District Council Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Leaseholder & Service Charge Lead - Social Housing
β¨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the local government authority and understanding their values. Tailor your answers to show how your management experience aligns with their commitment to high-quality service and compliance processes.
β¨Tip Number 3
Showcase your problem-solving skills during interviews. Use real-life examples from your previous roles in social housing to demonstrate how you've tackled challenges and improved resident satisfaction.
β¨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills and aspirations. Plus, you'll be part of a supportive environment that values career development.
We think you need these skills to ace Leaseholder & Service Charge Lead - Social Housing
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your management experience in social housing. We want to see how your skills align with the role, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about customer service and how you can contribute to our mission of providing high-quality service to residents.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Tandridge District Council
β¨Know Your Stuff
Make sure you brush up on the specifics of leaseholder and service charge management. Familiarise yourself with relevant legislation and best practices in social housing. This will show that you're not just interested in the role, but that you genuinely understand the complexities involved.
β¨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully tackled challenges in a social housing context. Think about situations where you improved service delivery or resolved tenant issues. This will demonstrate your ability to think on your feet and provide high-quality service.
β¨Emphasise Customer Service Commitment
Since the role is heavily focused on ensuring residents receive top-notch service, be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond for tenants or stakeholders.
β¨Ask Insightful Questions
At the end of the interview, donβt shy away from asking questions. Inquire about the team dynamics, the challenges they currently face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if itβs the right fit for you.