Tandem is seeking a Customer Service Executive in Cardiff with hybrid working after probation. The role supports the Operations team to ensure fair customer outcomes, handling inquiries, arrears, and regulatory compliance under FCA guidelines.
A base salary of £25,500 with a potential bonus of up to 20% and benefits is on offer. You'll join a fast-growing sustainable digital banking challenger, contributing to a culture that values customer outcomes and continuous learning.
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Customer Support & Compliance Specialist in Cardiff employer: tandemmoneylimited
Tandem is an exceptional employer, offering a vibrant work culture that values diversity and collaboration, making it a great place for Underwriters to thrive. With a strong focus on employee growth, competitive benefits including 25 days of annual leave, and recognition as one of the Best Places to Work, Tandem empowers its team to shape the future of sustainable banking while enjoying a balanced hybrid work environment in Cardiff.
