At a Glance
- Tasks: Lead a passionate team and create an amazing shopping experience for outdoor enthusiasts.
- Company: Join a leading outdoor retailer committed to adventure and sustainability.
- Benefits: Enjoy 40-60% discount on top outdoor brands and a competitive salary.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping customers gear up for their outdoor adventures.
- Qualifications: Experience in retail management and a passion for the outdoors.
The predicted salary is between 24750 - 30250 £ per year.
Lead a team.
Shape a store.
Help people enjoy the outdoors.
Are you an experienced retail manager looking for your next challenge?
We re hiring a Store Manager to: * Lead and support a team to do their best * Help the store reach its goals while giving great customer service * Enjoy 40 - 60% discount on top outdoor brands * Work 37.5 hours per week in a hands on role where your leadership makes a real difference Sound interesting?
Read on to learn more.
About us We believe life s better when it s spent outdoors.
Whether it s hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again.
But to enjoy the outdoors, people need the right kit and advice from a team of people who care.
As a Store Manager, you ll lead that team.
You ll make sure the store is a friendly place where customers get great advice and the equipment they need for their adventures.
We re part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock.
Together, we offer trusted outdoor brands, expert advice and a real commitment to protecting the planet.
What you ll be doing You ll run the store, lead the team and make sure every customer has a great experience.
Each week you ll: * Develop your team to deliver exceptional service and exceed store targets * Oversee daily store operations in...
Store Manager employer: Tandem Talent
Tandem Talent is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and customer satisfaction are at the forefront. Located in Leeds, our retail environment fosters creativity and innovation, providing competitive salaries, bonuses, and a range of benefits that ensure our staff feel valued and motivated to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tandem Talent, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tandem Talent!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tandem Talent, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tandem Talent and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tandem Talent that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tandem Talent
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
