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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and store operations.
- Company: Join a leading outdoor retail brand with a focus on sustainability and style.
- Benefits: Competitive salary, generous discounts, 33 days holiday, and ongoing training.
- Why this job: Make a real impact in a supportive environment while helping customers find their perfect gear.
- Qualifications: Experience in retail management and a passion for outstanding customer service.
- Other info: Great career growth opportunities and a fun, inclusive team culture.
The predicted salary is between 30000 - 42000 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?
About Us
As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and SnowRock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
What you’ll be doing
- Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
- Lead by example, motivating your team to deliver expert service and hit performance targets
- Help create an inclusive, welcoming environment where every customer feels valued
- Step up to lead the team in the Store Manager’s absence
- Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in
What we’re looking for
- Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team
- Take pride in delivering outstanding customer service and helping people find the right products
- Understand the key parts of store operations, from stock and safety to visual standards
- Value being part of a supportive team that works together to bring out the best in each other
What you’ll get from us
We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer:
- Salary £30,000 plus a yearly bonus of up to £2,025
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform
Ready to take the next step in your retail career? Apply today and start your journey with us.
Locations
Assistant Store Manager in London, Monument employer: Tandem Talent
Contact Detail:
Tandem Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in London, Monument
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly during the actual interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, and it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in London, Monument
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love helping customers and being part of a team. Share any experiences that highlight your passion for delivering outstanding service.
Tailor Your Application: Make sure to customise your application to fit the Assistant Store Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like team leadership and store operations. This shows us you’ve done your homework!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our team. We’re looking for someone who can bring their own flair to our store!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Tandem Talent
✨Know the Brands
Familiarise yourself with the brands that the store represents, like Cotswold Outdoor and The North Face. Understanding their products and values will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your team or improved performance, as this is crucial for the Assistant Store Manager position.
✨Customer Service Focus
Be ready to discuss your approach to delivering outstanding customer service. Think of scenarios where you went above and beyond for customers, as this aligns perfectly with the company's mission to create a welcoming environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and company culture. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
