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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and smooth store operations.
- Company: Join a leading outdoor retail brand with a focus on adventure and sustainability.
- Benefits: Competitive salary, generous discounts, 33 days holiday, and ongoing training.
- Why this job: Make a real impact in a supportive environment while helping customers find their perfect gear.
- Qualifications: Experience in retail management and a passion for outstanding customer service.
- Other info: Enjoy a vibrant workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?
About Us
As an Assistant Store Manager at our Monument, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world‑leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high‑performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
What you’ll be doing
- Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety.
- Lead by example, motivating your team to deliver expert service and hit performance targets.
- Help create an inclusive, welcoming environment where every customer feels valued.
- Step up to lead the team in the Store Manager’s absence.
- Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in.
What we’re looking for
- Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team.
- Take pride in delivering outstanding customer service and helping people find the right products.
- Understand the key parts of store operations, from stock and safety to visual standards.
- Value being part of a supportive team that works together to bring out the best in each other.
What you’ll get from us
- Salary £30,000 plus a yearly bonus of up to £2,025.
- 40-60% discount on top outdoor brands across our stores.
- 33 days holiday with the option to buy more.
- Ongoing training and development, including leadership support and expert sessions from leading brands.
- Free, confidential wellbeing support whenever you need it.
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform.
Ready to take the next step in your retail career? Apply today and start your journey with us.
Assistant Store Manager in City of London employer: Tandem Talent
Contact Detail:
Tandem Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, attend local events, and don’t be shy about chatting with people in stores. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific store, pop in and introduce yourself. Ask about any upcoming opportunities and express your enthusiasm for joining their team. A friendly face can make a lasting impression!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to retail management. Think about how you’d handle customer complaints or motivate your team. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back for new opportunities!
We think you need these skills to ace Assistant Store Manager in City of London
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love helping customers and being part of a team. Share any experiences that highlight your passion for delivering great service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight relevant experience, especially in coaching teams and managing store operations. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork. We want to get to know the real you!
Apply Through Our Website: Ready to join us? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through. Let’s start this journey together!
How to prepare for a job interview at Tandem Talent
✨Know the Brands
Familiarise yourself with the brands that the store represents, like Cotswold Outdoor and Snow+Rock. Understanding their products and values will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your team or improved performance, as this is crucial for the Assistant Store Manager position.
✨Customer Service Focus
Be ready to discuss your approach to delivering outstanding customer service. Think of scenarios where you went above and beyond for customers, as this aligns perfectly with the company's mission to create a welcoming environment.
✨Understand Store Operations
Brush up on your knowledge of store operations, including stock management and safety protocols. Being able to speak confidently about these areas will demonstrate that you're prepared to step up in the Store Manager's absence.
