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- Tasks: Assist the Store Manager in driving store performance and delivering exceptional customer experiences.
- Company: Join Cotswold Outdoor, a leading UK outdoor retailer promoting sustainability and adventure.
- Benefits: Enjoy a competitive salary, bonuses, discounts, generous holiday, and access to Perkbox perks.
- Why this job: Be part of a dynamic team that values inclusivity and personal growth while making a positive impact.
- Qualifications: Experience in team management, customer service, and store operations is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 29000 - 30000 £ per year.
Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as an Assistant Store Manager. As part of the Cotswold Outdoor Group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability! Please note this role is 40 hours per week.
How will you make an impact? Assistant Store Managers partner with the Store Manager to drive the performance of the store and deliver a memorable retail experience by:
- Assisting with core operational processes relating to inventory and stock, audits, and banking
- Working as a role model to inspire your team to deliver a premium level of customer service
- Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
- Leading and motivating the store team in the Store Manager’s absence
- Maintaining high standards of presentation within the store and implementing seasonal campaigns and promotions as directed by the Store Manager
You’ll fit right in if…
- You have experience managing and coaching a team of people to achieve group objectives
- You take a customer first approach and are happy to advise and help customers find the perfect product for their adventure
- You have an understanding of how a store operates including compliance, processes, and visual merchandising
- You have a one team mentality to constantly contribute to the development and improvement of your store and team
What’s in it for you? Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of our team you’ll receive:
- Base salary of £29000 – £30000 per annum
- Bonus of up to £2,025 per annum
- 40-60% discount across our range of products
- 33 days holiday with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.
But there’s more, for a full list of what we offer check out our website – Rewards And Benefits. Applications from all genders and backgrounds encouraged. We aim to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
Assistant Store Manager employer: Tandem Talent
Contact Detail:
Tandem Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the outdoor retail industry and the specific brands that Cotswold Outdoor, Runners Need, and Snow + Rock carry. Understanding their product range and values will help you connect with customers and demonstrate your passion for outdoor activities during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and motivated a team in previous roles. Be ready to discuss specific situations where you inspired your team to achieve sales targets or improve customer service.
✨Tip Number 3
Research the company's commitment to sustainability and be prepared to discuss how you can contribute to these initiatives. Highlight any relevant experience you have in promoting sustainable practices within a retail environment.
✨Tip Number 4
Prepare to demonstrate your customer-first approach by thinking of examples where you've gone above and beyond to meet customer needs. This could include resolving complaints or providing tailored advice to enhance their shopping experience.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any previous roles where you led a team or improved store performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for outdoor activities and customer service. Mention specific examples of how you've inspired teams or enhanced customer experiences in past roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team leadership, inventory management, and visual merchandising. Use keywords from the job listing to make your application stand out.
Show Your Enthusiasm for Sustainability: Since the company promotes sustainability, include any personal or professional experiences that demonstrate your commitment to environmentally friendly practices in retail or your lifestyle.
How to prepare for a job interview at Tandem Talent
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll be expected to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and drive performance.
✨Demonstrate Customer-Centricity
This role requires a strong focus on customer service. During the interview, discuss your approach to understanding customer needs and how you've gone above and beyond to ensure a premium shopping experience.
✨Know the Brand and Its Values
Familiarise yourself with Cotswold Outdoor and its commitment to sustainability and outdoor enthusiasts. Showing that you align with their values will demonstrate your genuine interest in the company and its mission.
✨Prepare for Operational Questions
Expect questions about store operations, inventory management, and visual merchandising. Brush up on your knowledge of these areas and be ready to discuss how you would handle various operational challenges.
