At a Glance
- Tasks: Lead a team, drive performance, and create a welcoming store environment.
- Company: Join a leading outdoor retail brand with a focus on adventure and style.
- Benefits: Competitive salary, yearly bonus, generous discounts, and 33 days holiday.
- Why this job: Make a real impact in retail while supporting a passionate team and customers.
- Qualifications: Experience in retail management and a passion for outstanding customer service.
- Other info: Ongoing training, wellbeing support, and great career growth opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?
About Us
As an Assistant Store Manager at our Chertsey, London store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and SnowRock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
What you’ll be doing
- Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
- Lead by example, motivating your team to deliver expert service and hit performance targets
- Help create an inclusive, welcoming environment where every customer feels valued
- Step up to lead the team in the Store Manager’s absence
- Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in
What we’re looking for
- Have existing experience as an Assistant Store Manager or a longstanding supervisor and know how to get the best from a team
- Take pride in delivering outstanding customer service and helping people find the right products
- Understand the key parts of store operations, from stock and safety to visual standards
- Value being part of a supportive team that works together to bring out the best in each other
What you’ll get from us
We know that to lead well, you need to feel supported. As an Assistant Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer:
- Salary, plus a yearly bonus of up to £2,025
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform
Ready to take the next step in your retail career? Apply today and start your journey with us.
Locations
Assistant Store Manager in Addlestone, Surrey employer: Tandem Talent
Contact Detail:
Tandem Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Addlestone, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who work at our stores. A friendly chat can open doors and give you insider info on what we're looking for.
✨Tip Number 2
Show us your passion for the outdoors! When you get the chance to meet us, share your love for outdoor activities and how you connect with our brands. It’ll make you stand out as a candidate who truly gets our vibe.
✨Tip Number 3
Prepare for the interview by knowing our products inside out. Familiarise yourself with our brands like Patagonia and The North Face. This will help you demonstrate your expertise and show us you're ready to lead the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Assistant Store Manager in Addlestone, Surrey
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love helping customers and being part of a team. Share any relevant experiences that highlight your passion for delivering outstanding service.
Tailor Your Application: Make sure to customise your application to fit the Assistant Store Manager role. Highlight your experience in coaching teams, managing stock, and creating a welcoming environment. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills without having to sift through unnecessary details. A well-structured application makes a great impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company there!
How to prepare for a job interview at Tandem Talent
✨Know the Brands Inside Out
Familiarise yourself with the brands the store represents, like Cotswold Outdoor and The North Face. Understand their values, product ranges, and what makes them stand out in the market. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated your team or improved performance. This will demonstrate that you have the experience needed to step up in the Store Manager's absence.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share stories that illustrate how you've helped customers find the right products or resolved issues effectively. This aligns perfectly with the company's mission to create a welcoming environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's operations, team dynamics, or future goals. This shows that you're not just interested in the job but also invested in the company's success. It’s a great way to engage with the interviewers and leave a lasting impression.