Medical Operations - UK in London

You’ll join Tandem’s Medical Operations team and help bring our AI Medical Assistant into real clinical settings across the UK. This is an entry‑level, high‑impact role built for someone with a clinical background (junior doctor, physician associate, experienced nurse, allied health professional, or recent medical graduate) who wants hands‑on experience with product implementation, customer‑facing work, and AI in healthcare.

You’ll take end‑to‑end ownership of deploying Accurx Scribe, powered by Tandem, across secondary care settings. This means leading the full rollout process — from engaging clinicians and delivering training to refining templates and optimising prompts for better accuracy. You’ll also collect product feedback directly from users and work closely with our engineers to continuously improve the product.

What you will do

• Lead deployments: take full ownership of rolling out Accurx Scribe, powered by Tandem, across NHS sites nationwide — from clinician onboarding to successful go‑lives.
• Travel extensively to hospital sites across the UK to support deployments and work directly with clinicians; occasional trips to Stockholm to collaborate with the wider team.
• Be on the frontline: run training sessions, shadow clinicians, and provide hands‑on support to ensure seamless adoption.
• Drive impact with data: collect usage insights and outcomes to measure effectiveness and demonstrate ROI to NHS stakeholders.
• Shape the product: refine templates, optimise AI prompts, and feed back user insights directly to our engineers to continuously improve Tandem.
• Champion our users: build strong relationships with clinicians, develop champions within Trusts, and showcase success stories through compelling case studies.
• Support growth: assist with live demos, represent Tandem at events, and join commercial conversations alongside senior colleagues.

What you bring

• Clinically trained: recently qualified or early‑career clinicians (e.g., FY1/FY2 doctors, experienced nurse, allied health professionals, or physician associates).
• A passion for technology, AI, and its potential to transform healthcare.
• Excellent communication and collaboration skills – comfortable working with clinicians, engineers, and commercial teams.
• Strong organisational skills and a process‑driven mindset.
• Keen to learn and iterate: you’ll receive mentorship, but we want people who have a strong sense of initiative and ownership.
• Willingness to work flexibly, travel to customer sites frequently, and step up during critical moments.

Bonus points

• Familiarity with prompting and large language models (LLMs).
• Experience or interest in developing simple templates or documentation for clinicians.
• Exposure to regulatory standards in the UK or EU (e.g. clinical safety, digital health compliance).
• Experience running implementation projects or customer‑facing rollouts.

Location

This is a full‑time role based in London. You will work primarily in London to collaborate, connect, and build our culture. The role will involve extensive travel to hospital sites across the UK and occasional trips to Stockholm.

How to Apply

Please submit your CV in English before 15th December 2025.

Interview process

• Screening interview with Talent Acquisition
• Timed simulation exercise – 1 h take‑home exercise simulating the activities of the role (e.g., responding to support queries, prompt optimisation and task prioritisation)
• First interview with Medical Operations Lead / UK Director
• Test working day – Join us in the London office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.
• Final round presentation with our Founding team and UK Director

Culture at Tandem

At Tandem, we move fast, think big, and take ownership. We're a high‑performing, diverse team with a shared drive to change the future of healthcare – and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you’re stretched, supported, and surrounded by smart, passionate teammates who want to win together.

Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and off‑sites - blending global reach with real human connection.

We hire for talent, potential, and attitude – valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change.

Job details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care