Territory Manager

Location: London

Benefits: Bonus, Car Allowance, Bupa Healthcare.

We are transforming the future of insulin pump therapy and are looking for a motivated Territory Manager to promote and sell Tandem Diabetes Care products and clinical services within an assigned territory.

Responsibilities

• Manage and develop the assigned territory to meet or exceed company sales goals.
• Develop and execute territory business plans that proactively address clinical, commercial, and competitive dynamics.
• Identify new business opportunities and expand Tandem’s presence across diabetes clinics, hospitals, and community settings.
• Build and sustain strong, ethical professional relationships with healthcare professionals, Key Opinion Leaders (KOLs), patients, and multidisciplinary care teams.
• Differentiating Tandem’s technology and services by clearly communicating clinical, technical, and patient‑centric benefits compared to legacy insulin pump systems.
• Effectively articulate Tandem’s market position, integrated care approach, and value to prospective accounts and partners.
• Utilise CRM and other sales tools to manage opportunities, track activity, and maintain accurate and timely documentation.
• Collaborate closely with Clinical Managers to ensure alignment on technical support, training, and complex clinical discussions.
• Partner with internal teams (Sales, Clinical, Customer Care, and Marketing) to deliver a seamless and consistent customer experience.
• Provide education and product information to healthcare professionals and patients through in‑clinic training, conferences, health fairs, and promotional events.
• Attend and actively participate in sales training, internal meetings, trade shows, and industry symposia.
• Ensure compliance with all company policies, industry regulations, data privacy requirements, and legal obligations at all times.

Qualifications

• Excellent communication skills and ability to build trust with healthcare professionals, patients, and caregivers.
• Strong understanding of Type 1 diabetes self‑management, including insulin pumps, automated insulin delivery (AID) systems, CGMs, infusion sets, carbohydrate counting, and emergency protocols.
• Proven ability to work independently while delivering strategic, results‑driven outcomes in a dynamic and evolving market.
• Confidence presenting to and influencing clinical stakeholders, including senior clinicians and KOLs.
• Experience using CRM systems and digital collaboration tools (e.g., Microsoft Office, Microsoft Teams).
• Strong organisational skills, attention to detail, and a genuine commitment to supporting patients and healthcare providers.
• Ability to travel extensively within the assigned territory; a valid UK driving licence is required unless reasonable adjustments can be accommodated.
• Fluent in spoken and written English.

Additional Desired Experience

• Experience in medical device sales, diabetes care, endocrinology, or a related healthcare or clinical field.
• Previous experience engaging with Key Opinion Leaders and supporting complex healthcare professional relationships.
• Direct professional, clinical, or personal experience with Type 1 diabetes.
• Demonstrated ability to communicate effectively with both patients and healthcare professionals across multiple care settings.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. Selection for roles will be based on individual merit alone.