Clinical Product Trainer

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause.

A DAY IN THE LIFE:

• You’ll be the go-to expert for Tandem diabetes management products, providing support and education to patients and healthcare professionals—both face-to-face and virtually.
• You’ll train HCPs, collaborate with territory managers, and help grow the Tandem Diabetes business.
• Based in East Anglia and London and able to cover the region.

PRIMARY DUTIES & RESPONSIBILITIES:

• Deliver engaging product training for patients, HCPs, and customers.
• Plan, execute, and document compliant, effective clinical sessions.
• Highlight Tandem’s unique market value and clinical differentiation.
• Support Territory Managers to meet or exceed regional sales goals.
• Build strong relationships with HCPs to encourage product adoption.
• Conduct patient & HCP education sessions to gain new customers and retain existing ones.
• Maintain accurate CRM records and prepare timely clinical reports.
• Manage company property, expenses, and training materials with integrity and professionalism.
• Attend regional and corporate meetings to stay connected and informed.

WHAT MAKES YOU AWESOME:

• Exceptional at relating to patients and HCPs.
• Skilled at coaching and educating on one-on-one and group sessions.
• Clear, confident presenter to diverse audiences.
• Reliable team player who adapts quickly to change.
• Proficient in Microsoft Office; CRM experience preferred.
• Comfortable traveling 80%+ in your region and working from a home office.
• Clinical background (RN, RD, or equivalent) preferred.
• Experience coordinating and delivering diabetes education programs.
• Registration maintenance preferred but not required.

WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.

BE YOU, WITH US! We embrace the value that every single one of us brings to the table. We encourage you to apply anyway, because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.