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- Tasks: Manage customer accounts and resolve arrears issues with empathy and efficiency.
- Company: Join Tandem, a supportive team focused on helping customers succeed.
- Benefits: Earn up to £29,000 plus bonuses, with flexible hybrid working options.
- Why this job: Make a difference in people's lives while developing your career in finance.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
The predicted salary is between 24000 - 34000 £ per year.
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.
Salary: up to £29,000 and up to 20% bonus and benefits.
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.
Arrears Executive in Durham employer: Tandem Bank
Contact Detail:
Tandem Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arrears Executive in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Tandem. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for an Arrears Executive role. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your skills! If you have experience with debt management or customer service, be ready to share specific examples during your interview. We want to see how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us at Tandem.
We think you need these skills to ace Arrears Executive in Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Arrears Executive role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: As an Arrears Executive, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tandem Bank
✨Know Your Stuff
Before the interview, make sure you understand the role of an Arrears Executive. Brush up on your knowledge of debt management and customer service skills, as these will be key in your discussions.
✨Show Your Flexibility
Since the job involves working various hours, including Saturdays, be prepared to discuss your availability. Highlight any previous experience with flexible working hours to show you're adaptable.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to arrears management. Think of examples from your past experiences where you successfully resolved issues or improved processes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.