Account Manager (Birmingham and South West)

Working Pattern: Monday to Friday, 09.00 - 17.00, 36.25 hours per week

Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance

Location: Flexible – Dealer patch covers South West with a key focus on Birmingham

The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.

Your Impact: Building a sustainable tomorrow

• Creating new used car dealer/broker relationships within your geographical area.
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets.
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers.
• Offering excellent customer service.
• Being an active team player.
• Achieving business targets and personal objectives.
• Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).

We’d love to hear from you if you have:

• Effective communication styles and methods used to interact with used car dealers, brokers and third parties.
• Can work independently, setting your own priorities and taking a lead role.
• Prepared to take accountability for your own performance.
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading.
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks.
• Excellent organisational and time management skills.
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level.
• Excellent interpersonal skills.
• Can work proactively and think strategically in a fast-moving environment.
• Flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries.
• Can present to motor dealers and brokers of all size and types.

It would be great, but not essential if you have:

• Previous experience of motor finance, or associated businesses within the motor industry.
• A good understanding of the digital marketplace that exists within the motor finance industry.
• An understanding of the regulatory environment that exists within the motor industry.

Rewards that reflect your value, what’s in it for you?

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health
• Life Assurance at 3 x salary
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution, 4% employee contributions matched with 4% Tandem contribution
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday
• Take part in a fundraising event > Tandem will match up to £200 a year
• Have renewable energy at home > receive an additional 1-day annual leave
• Drive an electric car > receive £500 towards a home charger
• Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw
• Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet

Ready to make your mark? Apply now and let's pave the way to a greener world, together.

Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.