At a Glance
- Tasks: Support the Tenant Voice Team with administrative tasks and help drive transformational change.
- Company: Join Tamworth Borough Council, a vibrant and inclusive workplace in Staffordshire.
- Benefits: Enjoy flexible working, generous holidays, health schemes, and discounted gym memberships.
- Other info: Work from home with occasional site visits, perfect for aspiring housing professionals.
- Why this job: Make a real difference in social housing while developing your career in a supportive environment.
- Qualifications: Strong admin skills, IT proficiency, and a passion for social housing are essential.
The predicted salary is between 26403 - 28598 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job reference: REQ000482
Date posted: 29/04/2026
Application closing date: 04/06/2026
Location: Home Based
Salary: £26,403 - £28,598 per annum
Contractual hours: 37
Basis: Full time
Job category/type: Housing
Located in the heart of Staffordshire, Tamworth is a vibrant and well‑connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Exciting times lie ahead as the Council delivers major transformation, including multi‑million‑pound investment such as the Future High Street Fund, helping to restore the town centre as a thriving community hub.
Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment.
We are looking for a Neighbourhood Services Administrator within our Tenant Voice Team, reporting to the Tenants Voice Manager. The successful candidate will ideally have experience of working in a busy office environment, a strong administrative background, and good IT skills. Flexibility is essential, as the role will involve a combination of office-based and on-site working.
We are seeking someone with a genuine passion for social housing and a clear understanding of the housing sector, including the role of the Regulator of Social Housing. The role requires strong communication skills and the ability to present information clearly, as well as the confidence to work collaboratively with colleagues across different teams to support and enable transformational change. This position would suit an aspiring housing professional, graduate, or someone with transferable skills and a proactive, ‘can-do’ attitude.
This is a home working contract and the majority of duties will be carried out at home; however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month.
Appointment will be subject to satisfactory references, right to work in the UK check and medical clearance.
Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.
Neighbourhood Services Administrator in Tamworth employer: Tamworth Borough Council
Tamworth Borough Council is an exceptional employer, offering a supportive and empowering work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including flexible working arrangements, generous holiday entitlement, and opportunities for career development, employees can thrive in their roles while making a meaningful impact on the local community. Located in the vibrant borough of Tamworth, staff enjoy a dynamic environment with strong transport links and a commitment to social housing transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Services Administrator in Tamworth
✨Tip Number 1
Get to know the company! Research Tamworth Borough Council and their recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative roles and social housing. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Neighbourhood Services Administrator in Tamworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Neighbourhood Services Administrator role. We want to see your passion for social housing shine through!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t hold back! Use clear and concise language in your application to demonstrate your ability to present information effectively.
Be Proactive and Positive:We love a ‘can-do’ attitude! Make sure your application reflects your proactive nature and willingness to collaborate with others. Share examples of how you've tackled challenges in the past.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the post early if we get too many responses, so get your application in through our website as soon as you can!
How to prepare for a job interview at Tamworth Borough Council
✨Know Your Stuff
Make sure you have a solid understanding of the housing sector and the role of the Regulator of Social Housing. Brush up on current issues in social housing and be ready to discuss how they impact local communities.
✨Show Off Your Admin Skills
Since this role requires strong administrative skills, prepare examples from your past experiences that highlight your organisational abilities. Think about times when you managed multiple tasks or improved processes in a busy office environment.
✨Communicate Clearly
Strong communication skills are key for this position. Practice explaining complex information in a simple way, as you may need to present data or collaborate with colleagues across different teams. Consider doing mock interviews with a friend to refine your delivery.
✨Embrace Flexibility
This job involves both home-based and on-site work, so be prepared to discuss your adaptability. Share examples of how you've successfully navigated changing work environments or collaborated with teams remotely, showcasing your proactive attitude.
