Tamworth Borough Council is seeking a Customer Service Officer in Tamworth for a hybrid role (some home, some on site). The post is permanent, 37 hours per week, with a salary of £27,274-£29,542 per annum. You will handle enquiries across multiple channels and deliver excellent customer experiences at first contact.
Applicants should be great communicators, able to work under pressure, and signpost residents to relevant agencies. DBS checks and references apply.
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Hybrid Customer Experience Specialist in Tamworth employer: Tamworth Borough Council
Tamworth Borough Council is an excellent employer that values flexibility and work-life balance, offering remote working options alongside competitive benefits. With a strong commitment to employee development and a supportive work culture, staff are encouraged to grow their skills while contributing to meaningful financial strategies that impact the community. The opportunity to work closely with Members and the Corporate Management Team ensures that your contributions are recognised and valued in a collaborative environment.
