At a Glance
- Tasks: Assist in delivering customer-focused housing services and manage property allocations.
- Company: Join Tamworth Borough Council, a vibrant and inclusive workplace.
- Benefits: Enjoy flexible working, health schemes, generous holidays, and discounted gym memberships.
- Other info: Work primarily from home with occasional on-site meetings.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in housing or relevant knowledge is preferred.
The predicted salary is between 26403 - 28598 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job reference: REQ000499
Date posted: 23/07/2026
Application closing date: 02/08/2026
Location: Home & Site
Salary: £26,403 – £28,598
Package: We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable).
Contractual hours: 14.8
Basis: Part time
Job category/type: Housing
Primarily home working, with two days per month on site and occasional additional attendance as required, up to 40% of working time. 14.8 hours per week. Maternity cover.
Located in the heart of Staffordshire, Tamworth is a vibrant and well‑connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Exciting times lie ahead as the Council delivers major transformation, including multi‑million‑pound investment such as the Future High Street Fund, helping to restore the town centre as a thriving community hub.
We are looking for someone to join our busy Housing Options team to help deliver excellent, customer-focused services, covering maternity leave. In this role, you will support a wide range of void and allocation services, including the coordination, processing and monitoring of void properties, garages, mutual exchanges, nominations and adapted properties. You will work within agreed timescales to help make the best use of housing stock and resources.
We are seeking someone with excellent communication and interpersonal skills, a strong commitment to customer service and the ability to contribute positively at a time of improvement within the housing department. Applicants should be able to demonstrate experience of working in housing or have relevant housing knowledge.
This is a home working contract, with the majority of duties carried out from home. However, employees will be contractually required to attend site for two days each month for team meetings, one-to-one meetings and other work‑related activities. There may also be occasions where attendance on site is required for meetings, collaborative work or other duties. Site attendance will be no more than 40% of working time, including the contractual two days per month.
Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.
Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We operate two guaranteed interview schemes to support applicants who meet all of the essential criteria for a vacancy. Our Disability Confident Employer scheme supports applicants with a disability, and our Veterans Guaranteed Interview scheme supports those defined as veterans, military spouses or partners, and cadet instructors.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.
We are committed to ensuring that people are not disadvantaged when accessing our services. We will make reasonable adjustments for those who need further assistance, depending on individual needs.
Housing Options & Lettings Assistant in Tamworth employer: Tamworth Borough Council
Tamworth Borough Council is an excellent employer that values flexibility and work-life balance, offering remote working options alongside competitive benefits. With a strong commitment to employee development and a supportive work culture, staff are encouraged to grow their skills while contributing to meaningful financial strategies that impact the community. The opportunity to work closely with Members and the Corporate Management Team ensures that your contributions are recognised and valued in a collaborative environment.
