Tamworth Borough Council is seeking a motivated Customer Service Officer for the Repairs Call Centre. The role is home-based with 37 hours per week on a temporary contract up to 12 months.
You will handle enquiries by phone and digital channels for repairs and maintenance of tenanted properties and corporate buildings. You will signpost to partner agencies, work well in a team, and maintain high service standards while adapting to flexible working patterns.
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Home-Based Customer Service Officer - Repairs in Tamworth employer: Tamworth Borough Council
Tamworth Borough Council is an excellent employer that values flexibility and work-life balance, offering remote working options alongside competitive benefits. With a strong commitment to employee development and a supportive work culture, staff are encouraged to grow their skills while contributing to meaningful financial strategies that impact the community. The opportunity to work closely with Members and the Corporate Management Team ensures that your contributions are recognised and valued in a collaborative environment.
