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For Companies At a Glance
- Tasks: Manage student properties, resolve issues, and coordinate tenancy processes.
- Company: Join an award-winning estate agency known for excellence in property management.
- Benefits: Enjoy 20 days holiday, company events, and a pension plan.
- Why this job: Perfect for those who love people, property, and a dynamic work environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: A driving licence is required as you'll cover various locations in Manchester.
The predicted salary is between 20000 - 24000 £ per year.
Job Reference: J-0466
Job Location: Manchester
Salary: £25,000- £30,000 OTE
Days / Hours: Monday- Friday / 9:00- 17:00
Benefits:
- 20 Days holiday + Bank holidays + Extra day off for your birthday
- Company events
- Company pension
Company Overview:
Our client is an award-winning and bustling Estate and Letting Agency renowned for its excellence in managing both residential properties and student HMOs across the Manchester area. As part of a dynamic and innovative franchise, they are committed to fostering a diverse team that contributes fresh ideas and energy, driving their continued growth and success. They take pride in providing top-tier service, and their vibrant team culture reflects their dedication to property management and lettings.
Job Overview:
We are seeking a motivated Student Property Manager to join our client’s expanding team in Manchester. This role offers an exciting opportunity to oversee the letting and management of a portfolio of student properties. If you enjoy working with people, have a passion for property, and thrive in a fast-paced environment where no two days are the same, this could be the perfect role for you. Your keen eye for detail and commitment to delivering high-quality work will be essential in ensuring a seamless property management experience.
Responsibilities:
- Portfolio Management: Oversee the day-to-day management of a property portfolio, ensuring smooth operations and tenant satisfaction.
- Proactive Issue Resolution: Actively resolve maintenance issues by liaising with landlords, contractors, and tenants, ensuring effective and efficient solutions.
- Coordination of Tenancy Processes: Manage the coordination of move-ins, move-outs, deposit disputes, inspections, viewings, and inventories for the portfolio.
- Property Marketing and Letting: Lead the re-marketing and letting of properties, continuously analysing market competition and identifying ways to enhance property appeal.
- Adherence to Policies and Procedures: Ensure all processes, systems, policies, and procedures are consistently followed to maintain compliance and operational efficiency.
- Administrative Duties: Handle administrative responsibilities such as drafting tenancy agreements, organising contract signings, and ensuring prompt receipt of all necessary documents including ID, right to rent checks, and deposit registration.
- Legal Compliance: Issue tenancy notices within the legal time frame, ensuring compliance with relevant laws and regulations.
- Commitment to Excellence: Strive for excellent performance and deliver top-quality management services, enhancing tenant and landlord satisfaction.
- Detail-Oriented and Accurate: Maintain a high level of attention to detail and accuracy in all tasks.
- Proficiency in Microsoft Products: Utilise Microsoft Outlook, Excel, and Word efficiently for various administrative and communication tasks.
Skills & Requirements:
Essential:
- Customer service: 1 year
- A resilient, positive and professional attitude
- Strong planning, administrative and organisational skills
- Ability to work under pressure, prioritise workload and comply with legislation.
- Confident communication skills including written work, presentation skills.
- Ability to work independently and as part of a team.
- Ability to demonstrate a commitment to equalities in all areas of work with customers, members of staff.
- IT literate in standard office applications and able to manage computerised databases.
- Good Numeracy skills.
- Full driving license (Your portfolio will cover the majority of Manchester; it is essential that you have a driving licence and mode of transport)
Preferred, but not required:
- Property Management: 1 year
- Knowledge of Payprop, Fixflo and SME systems
Student Property Manager employer: Tamsin Wheatcroft Recruitment
Contact Detail:
Tamsin Wheatcroft Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Manchester. Understanding the trends, rental prices, and what students are looking for in a property will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Brush up on your customer service skills. Since this role involves a lot of interaction with tenants and landlords, demonstrating your ability to handle various situations with professionalism and empathy will be crucial.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks. The role requires juggling various responsibilities, so having examples ready that showcase your planning and prioritisation abilities will help you stand out.
We think you need these skills to ace Student Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or customer service. Emphasise any specific skills that align with the responsibilities of a Student Property Manager, such as coordination of tenancy processes and issue resolution.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your ability to thrive in a fast-paced environment. Mention specific examples from your past experiences that demonstrate your attention to detail and commitment to excellence.
Highlight Relevant Skills: In your application, clearly outline your skills in communication, organisation, and IT proficiency. Mention your experience with Microsoft products and any familiarity with property management software, as these are essential for the role.
Showcase Your Customer Service Experience: Since customer service is crucial for this role, provide examples of how you've successfully managed client relationships or resolved issues in previous positions. This will help demonstrate your suitability for the Student Property Manager position.
How to prepare for a job interview at Tamsin Wheatcroft Recruitment
✨Show Your Passion for Property
Make sure to express your enthusiasm for property management during the interview. Share any relevant experiences or projects that highlight your interest in the field, as this role requires a genuine passion for working with student properties.
✨Demonstrate Customer Service Skills
Since the role involves managing tenant relationships, be prepared to discuss your customer service experience. Provide examples of how you've successfully resolved issues or improved client satisfaction in previous roles.
✨Highlight Your Organisational Skills
The position requires strong planning and administrative abilities. Be ready to talk about how you manage multiple tasks and prioritise your workload effectively, especially in a fast-paced environment.
✨Familiarise Yourself with Relevant Legislation
Understanding legal compliance is crucial for this role. Brush up on tenancy laws and regulations related to property management, and be prepared to discuss how you would ensure adherence to these in your day-to-day responsibilities.
