At a Glance
- Tasks: Manage student funding and course fee invoicing while liaising with various stakeholders.
- Company: Join the University of Greater Manchester, a student-focused institution with a growing reputation.
- Benefits: Enjoy competitive pay, generous leave, and access to the Local Government Pension Scheme.
- Why this job: Be part of a dynamic team dedicated to enhancing the student experience in a supportive environment.
- Qualifications: Strong communication, organisational skills, and experience in customer service are essential.
- Other info: This is a permanent, full-time role with opportunities for career growth.
The predicted salary is between 27980 - 32983 £ per year.
Location: Bolton, Manchester
Salary: £27,980 to £32,983 per annum
Hours: Full Time
Contract Type: Permanent
Closes: 18th April 2025
Job Ref: FIN-063P-R
Here at the University of Greater Manchester (formerly University of Bolton), we are proud of our growing reputation as a Student-focused University. With our strategy of “Teaching Intensive, Research Informed”, we are committed to offering our Students the best experience possible. Its recent achievements put the University in a good position to capitalise on the challenges and opportunities of the current Higher Education environment.
Reporting to the Academic Fees and Invoicing Manager, you will be part of the team overseeing the diverse and challenging work of managing the University’s student funding and course fee invoicing function. You will be required to liaise with numerous internal and external stakeholders, at all levels, from departments across the University, Overseas and UK partners, the NHS, employers, and the Student Loans Company. You will also be required to respond to enquiries from students and have excellent oral and written communication skills.
The successful candidates will be passionate about and have a proven track record of providing excellent customer service with the ability to assist students, staff, and external stakeholders in resolving issues relating to student funding. You should possess strong organisational and interpersonal skills, be self-motivated with the ability to motivate others, and have experience of working in a challenging environment with the requirement to achieve multiple deadlines.
The ability to manage large amounts of data and maintain data integrity, with proven experience in the application of information technology is essential. This is a fantastic opportunity for someone looking to further their career in the University sector.
We ask a lot from our staff but in return, you will receive a competitive benefits package including access to the Local Government Pension Scheme, an employee benefits scheme, and generous annual leave entitlement. As a small University, you will have opportunities to work with colleagues across campus to support and deliver the best student experience possible.
Candidates must be eligible to work in the UK; for more information please visit https://www.gov.uk/check-uk-visa. No agencies.
*Please note, the University reserves the right to shorten/extend the closing date of any position where a high/low volume of applications are received.
Interested candidates are invited to apply by uploading their CV and a covering letter (maximum 500 words) outlining their suitability for the role (via the ‘Apply’ button above).
The University of Bolton strives to achieve equality of opportunity.
Senior Academic Fees Assistant at The University of Bolton employer: Tamil Nadu Technology Development and Promotion Centre
Contact Detail:
Tamil Nadu Technology Development and Promotion Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Academic Fees Assistant at The University of Bolton
✨Tip Number 1
Familiarise yourself with the University of Greater Manchester's mission and values. Understanding their commitment to student experience will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of the University. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the work culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples of how you've provided excellent customer service in previous roles. The job requires strong interpersonal skills, so having concrete stories ready will demonstrate your capability to handle student inquiries effectively.
✨Tip Number 4
Brush up on your data management skills. Since the role involves managing large amounts of data, being able to discuss your experience with data integrity and relevant software will set you apart from other candidates.
We think you need these skills to ace Senior Academic Fees Assistant at The University of Bolton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Senior Academic Fees Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling Cover Letter: In your covering letter, clearly outline your suitability for the role. Use specific examples from your past experiences that demonstrate your customer service skills, organisational abilities, and experience in managing data.
Highlight Relevant Experience: When updating your CV, focus on relevant work experience that showcases your ability to handle student funding and invoicing functions. Mention any previous roles where you liaised with stakeholders or managed multiple deadlines.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Tamil Nadu Technology Development and Promotion Centre
✨Research the University
Before your interview, take some time to learn about the University of Greater Manchester's mission, values, and recent achievements. Understanding their focus on student experience and their strategic goals will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you successfully resolved issues for students or stakeholders. Highlight your communication skills and how you managed to maintain a positive relationship while addressing concerns.
✨Demonstrate Organisational Skills
The position involves managing multiple deadlines and large amounts of data. Be ready to discuss specific strategies or tools you use to stay organised and ensure data integrity. This will show that you can handle the demands of the role effectively.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your genuine interest in the role and the University. Ask about the team dynamics, challenges they face in student funding, or opportunities for professional development within the institution.