Head of Housing Ops & Resident Experience (London)
Head of Housing Ops & Resident Experience (London)

Head of Housing Ops & Resident Experience (London)

London Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead housing services and manage a dynamic team to enhance resident experience.
  • Company: Community-focused housing provider in Greater London.
  • Benefits: Competitive salary of £70,000, permanent contract, and impactful work.
  • Why this job: Make a real difference in the community while developing your leadership skills.
  • Qualifications: Proven leadership experience and relevant qualification in housing.

The predicted salary is between 42000 - 84000 £ per year.

A community-based housing provider in Greater London is searching for a Head of Operations to oversee housing services and lead a management team.

Key responsibilities include:

  • Contractor performance management
  • Budget oversight
  • Resident engagement

Ideal candidates will have proven leadership skills and a relevant qualification in housing. This role offers a salary of £70,000 per annum, along with a permanent contract and the chance to make a significant impact within the organization.

Head of Housing Ops & Resident Experience (London) employer: Tamil Community Housing Association

As a community-based housing provider in Greater London, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With a focus on professional development and meaningful engagement with residents, we offer competitive salaries, permanent contracts, and the opportunity to make a real difference in the lives of those we serve. Join us to be part of a dedicated team committed to enhancing the housing experience in our vibrant community.
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Contact Detail:

Tamil Community Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Housing Ops & Resident Experience (London)

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work in operations or resident engagement. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by researching the company’s values and recent projects. We want you to show how your leadership skills align with their mission. Tailor your examples to highlight your experience in contractor performance management and budget oversight.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Head of Housing Ops & Resident Experience (London)

Leadership Skills
Contractor Performance Management
Budget Oversight
Resident Engagement
Housing Qualifications
Operational Management
Team Leadership
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Housing Ops role. Highlight your leadership experience and any relevant qualifications in housing to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for community-based housing and how you can enhance resident engagement. We love to see genuine enthusiasm for the role.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements, especially those related to contractor performance management and budget oversight. Numbers and results speak volumes!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Tamil Community Housing Association

✨Know Your Stuff

Make sure you’re well-versed in the housing sector, especially in Greater London. Brush up on current trends, challenges, and best practices in housing operations. This will show your potential employer that you’re not just a candidate, but someone who’s genuinely passionate about making a difference.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed contractor performance or engaged residents effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.

✨Budget Savvy

Since budget oversight is a key responsibility, be ready to discuss your experience with financial management. Bring along examples of budgets you've managed, how you’ve optimised costs, and any strategies you’ve implemented to ensure financial health within housing operations.

✨Engage with the Community

Demonstrate your understanding of resident engagement by sharing ideas on how to improve community relations. Think about innovative ways to involve residents in decision-making processes and how you can enhance their overall experience. This shows you’re not just focused on operations but also on the people you serve.

Head of Housing Ops & Resident Experience (London)
Tamil Community Housing Association
Location: London
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