Head of Housing Ops & Resident Experience (London)
Head of Housing Ops & Resident Experience (London)

Head of Housing Ops & Resident Experience (London)

Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead housing services and manage a dynamic team to enhance resident experience.
  • Company: Community-focused housing provider in Greater London with a strong mission.
  • Benefits: Competitive salary of £70,000, permanent contract, and impactful work.
  • Why this job: Make a real difference in the community while developing your leadership skills.
  • Qualifications: Proven leadership experience and relevant qualification in housing required.
  • Other info: Opportunity to shape housing operations and engage with residents.

The predicted salary is between 42000 - 84000 £ per year.

A community-based housing provider in Greater London is searching for a Head of Operations to oversee housing services and lead a management team.

Key responsibilities include:

  • Contractor performance management
  • Budget oversight
  • Resident engagement

Ideal candidates will have proven leadership skills and a relevant qualification in housing. This role offers a salary of £70,000 per annum, along with a permanent contract and the chance to make a significant impact within the organization.

Head of Housing Ops & Resident Experience (London) employer: Tamil Community Housing Association

As a community-based housing provider in Greater London, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a real difference in residents' lives. With competitive salaries, permanent contracts, and ample opportunities for professional development, we are committed to supporting your growth while you lead impactful housing services in a vibrant urban environment.
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Contact Detail:

Tamil Community Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Housing Ops & Resident Experience (London)

✨Tip Number 1

Network like a pro! Reach out to folks in the housing sector, attend local events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their approach to resident engagement and contractor management. This will help us tailor our responses and show that we’re genuinely interested in making an impact.

✨Tip Number 3

Showcase your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or improved operations. We want to demonstrate how we can bring that expertise to the Head of Housing Ops role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our community-focused mission right from the start.

We think you need these skills to ace Head of Housing Ops & Resident Experience (London)

Leadership Skills
Contractor Performance Management
Budget Oversight
Resident Engagement
Housing Qualifications
Operational Management
Team Leadership
Community Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Housing Ops role. Highlight your leadership experience and any relevant qualifications in housing to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for community-based housing and how you can enhance resident engagement. We love to see genuine enthusiasm for the role.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements, especially those related to contractor performance management and budget oversight. Numbers and results speak volumes!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Tamil Community Housing Association

✨Know Your Stuff

Make sure you’re well-versed in the specifics of housing operations and resident engagement. Brush up on current trends in the housing sector, especially in Greater London, so you can speak confidently about how you would enhance services and improve resident experiences.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience. Think about times when you successfully managed a team or improved contractor performance. Be ready to discuss your management style and how it aligns with fostering a positive community environment.

✨Budget Savvy

Since budget oversight is a key responsibility, come prepared to discuss your experience with financial management. Have specific examples ready where you’ve effectively managed budgets or resources, and be ready to explain how you would approach budgeting in this role.

✨Engage with the Interviewers

Remember, interviews are a two-way street! Prepare thoughtful questions about the organisation’s goals for resident engagement and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Head of Housing Ops & Resident Experience (London)
Tamil Community Housing Association
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