Head of Housing Operations & Resident Experience in London
Head of Housing Operations & Resident Experience

Head of Housing Operations & Resident Experience in London

London Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead housing services and manage contractor performance in a community-focused organisation.
  • Company: A dynamic housing organisation based in London, dedicated to community impact.
  • Benefits: Competitive salary of £70,000 per annum and opportunities for professional growth.
  • Why this job: Make a real difference in the housing sector while leading a passionate team.
  • Qualifications: Degree-level qualification in a housing-related discipline and strong asset management experience.
  • Other info: Permanent position with a focus on strategic and operational excellence.

The predicted salary is between 42000 - 84000 £ per year.

A community-focused housing organization in London is seeking a Head of Operations to lead housing services. The role involves strategic and operational responsibilities, team leadership, and managing contractor performance.

Applicants should have a strong background in asset management, excellent people skills, and a degree-level qualification in a housing-related discipline.

This permanent position offers a salary of £70,000 per annum and a chance to make a real impact in the housing sector.

Head of Housing Operations & Resident Experience in London employer: Tamil Community Housing Association (TCHA)

Join a community-focused housing organisation in London that prioritises employee well-being and professional growth. With a collaborative work culture, competitive salary, and opportunities for career advancement, this role as Head of Housing Operations & Resident Experience allows you to make a meaningful impact in the housing sector while enjoying a supportive environment that values your contributions.
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Contact Detail:

Tamil Community Housing Association (TCHA) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Housing Operations & Resident Experience in London

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work in operations or resident experience. A friendly chat can lead to valuable insights and even job leads.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your achievements in asset management and team leadership. This will help you stand out during interviews and showcase your expertise.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how your experience aligns with the strategic goals of the organisation you're applying to.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application directly, ensuring it gets seen by the right people. Plus, you'll be part of a community that values your passion for housing.

We think you need these skills to ace Head of Housing Operations & Resident Experience in London

Strategic Leadership
Operational Management
Team Leadership
Contractor Performance Management
Asset Management
People Skills
Degree-level Qualification in Housing-related Discipline
Community Engagement

Some tips for your application 🫡

Show Your Passion for Housing: When writing your application, let your enthusiasm for the housing sector shine through. We want to see how your values align with our community-focused mission and how you can make a real impact in this role.

Highlight Relevant Experience: Make sure to showcase your background in asset management and any leadership roles you've held. We’re looking for someone who can lead our team effectively, so share specific examples of how you've done this in the past.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!

How to prepare for a job interview at Tamil Community Housing Association (TCHA)

✨Know Your Stuff

Make sure you brush up on your knowledge of housing operations and asset management. Familiarise yourself with the latest trends in the housing sector, especially those relevant to community-focused organisations. This will show that you're not just qualified but genuinely passionate about making a difference.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This role is all about team leadership, so demonstrating your ability to inspire and manage people will be key.

✨Understand Contractor Management

Since managing contractor performance is part of the job, be ready to discuss your experience in this area. Have examples ready that highlight how you've effectively managed contractors, ensured quality service delivery, and resolved any issues that arose.

✨Ask Insightful Questions

Interviews are a two-way street, so prepare some thoughtful questions about the organisation's goals and challenges. This not only shows your interest but also helps you gauge if the company aligns with your values and vision for the housing sector.

Head of Housing Operations & Resident Experience in London
Tamil Community Housing Association (TCHA)
Location: London

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