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- Tasks: Lead housing services and manage contractor performance in a community-focused environment.
- Company: A dynamic housing organisation dedicated to improving resident experiences in London.
- Benefits: Competitive salary of £70,000 per annum and opportunities for impactful work.
- Why this job: Make a real difference in the housing sector while leading a passionate team.
- Qualifications: Degree-level qualification in a housing-related discipline and strong asset management skills.
- Other info: Permanent position with a focus on community and resident engagement.
The predicted salary is between 42000 - 84000 £ per year.
A community-focused housing organization in London is seeking a Head of Operations to lead housing services. The role involves strategic and operational responsibilities, team leadership, and managing contractor performance.
Applicants should have a strong background in asset management, excellent people skills, and a degree-level qualification in a housing-related discipline.
This permanent position offers a salary of £70,000 per annum and a chance to make a real impact in the housing sector.
Head of Housing Operations & Resident Experience employer: Tamil Community Housing Association (TCHA)
Contact Detail:
Tamil Community Housing Association (TCHA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housing Operations & Resident Experience
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend industry events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will not only impress your interviewers but also help us tailor your responses to show how you can lead housing services effectively.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and contractors. We want to hear about specific examples where you’ve made a positive impact in your previous roles, especially in asset management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the housing sector, so let’s get your application in!
We think you need these skills to ace Head of Housing Operations & Resident Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing operations and asset management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving resident experiences and how your leadership style can benefit our team. Keep it engaging and personal.
Showcase Your People Skills: Since this role involves team leadership, we’d love to see examples of how you’ve successfully managed teams or improved collaboration in previous roles. Share specific stories that demonstrate your people skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tamil Community Housing Association (TCHA)
✨Know Your Stuff
Make sure you brush up on your knowledge of housing operations and asset management. Familiarise yourself with the latest trends in the housing sector, especially those relevant to community-focused organisations. This will show that you're not just qualified but genuinely passionate about making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This role is all about team leadership, so demonstrating your ability to inspire and manage people will be key.
✨Understand Contractor Management
Since managing contractor performance is part of the job, be ready to discuss your experience in this area. Have examples ready that highlight how you've effectively managed contractors, ensured quality service delivery, and resolved any issues that arose.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's goals and challenges in housing services. This not only shows your interest in the role but also gives you a chance to assess if the organisation aligns with your values and vision for resident experience.
