Temporary Client Coordinator & Office Administrator – Maternity Cover
Position: Coordinator & Office Administrator – Maternity Cover
Salary:From £12.71 per hour
Job Type:Permanent, Full Time Part time
Work location:London, England
About Us
We are a private medical clinic based in London, specialising in IV nutrient therapy, wellness and longevity services. We provide a personalised, high-quality service to our clients and work closely with a team of medical professionals, including doctors and nurses, to coordinate appointments, diagnostic tests and other clinic services.
We are looking for an organised, proactive and reliable Client Coordinator & Office Administrator to join our team and support our day-to-day operations.
This is a hybrid position with flexible working hours, ideal for someone with excellent communication skills, a strong sense of responsibility and an interest in developing their career in healthcare administration and client services.
Key Responsibilities
- Client communication: Handling incoming phone calls, emails and client enquiries in a professional, friendly and timely manner.
- Appointment coordination: Booking, confirming and managing client appointments, ensuring everything runs smoothly.
- Nurse and doctor coordination: Communicating with our medical team and organising their schedules, appointments and daily visits.
- Schedule and travel planning: Coordinating nurses’ visits, planning their schedules and ensuring they have the correct appointment details and locations.
- Diagnostic tests and laboratory coordination: Liaising with laboratories, arranging diagnostic tests, coordinating sample collection where required and following up on results and appointments.
- Administrative support: Managing emails, maintaining accurate client records, updating booking systems and assisting with general office administration.
- Supplier communication: Communicating with suppliers and external partners to ensure the smooth running of clinic operations.
- Operational support: Helping to organise daily activities, resolve scheduling issues and ensure clients receive an excellent level of service.
What We Are Looking For
- Excellent written and spoken English is essential
- Strong organisational and time-management skills, with excellent attention to detail.
- Confident telephone and email communication skills.
- A proactive, responsible and solution-oriented attitude.
- The ability to multitask, prioritise tasks and work independently in a remote environment.
- Good computer skills and confidence using online systems, calendars and email.
- A professional and friendly approach to client communication.
Previous experience in administration, customer service, appointment coordination, healthcare administration or a similar role would be an advantage, but it is not essential. Full training will be provided to help the successful candidate understand our services, systems and procedures.
What We Offer
- Hybrid work – only 2 or 3 days form our Central London location.
- Flexible working hours, with coordination around the needs of the UK market.
- Full training and ongoing support.
- The opportunity to develop valuable skills in healthcare administration and client coordination.
- A varied role within an established private medical clinic.
- A friendly and supportive working environment with opportunities to grow alongside the business.
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Temporary Client Coordinator & Office Administrator – Maternity Cover employer: Tamfol
Tamfol is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong focus on employee growth, we offer numerous opportunities for professional development and collaboration across various departments, ensuring that every team member can contribute to our mission of delivering high-quality beauty products. Join us to be part of a forward-thinking company that values innovation and empowers its employees to make a meaningful impact in the e-commerce landscape.
