At a Glance
- Tasks: Support daily operations in a dynamic e-commerce and livestream retail environment.
- Company: Exciting cross-border e-commerce business based in Central London.
- Benefits: Flexible part-time hours, hands-on experience, and a supportive team.
- Other info: Full training provided; perfect for students looking to gain real-world experience.
- Why this job: Gain valuable skills while working with a small team in a growing industry.
- Qualifications: Organised, detail-oriented, and confident communicator; Chinese language skills required.
The predicted salary is between 31500 - 38500 £ per year.
Hours: 20-30 hours per week. Flexible shifts agreed in advance, Monday to Friday, with occasional evening livestream support.
About the role
We are a Central London based cross-border e-commerce and livestream retail business. We source products, manage stock in the UK, and ship orders between China and the UK. We are hiring a part-time Operations Assistant to support our day-to-day operations: buying stock, checking it in, keeping inventory accurate, arranging deliveries, and helping our livestream sessions run smoothly. It is a hands-on, on-site role, well suited to someone who is organised, reliable and happy to move between different tasks during the day.
What you will be doing
- Stock and purchasing
- Place and follow up on product orders with suppliers
- Receive deliveries, check items against orders, sort and label stock
- Keep inventory records accurate and up to date
- Make sure stock moves smoothly from purchase to storage to dispatch
- Logistics and orders
- Book and coordinate UK deliveries and shipments between China and the UK
- Get quotes from couriers and freight partners, and keep in touch with them
- Track shipments and update the team on delivery dates
- Prepare and hand over parcels for dispatch
- Chase up delays, missing items and damaged goods until they are resolved
- Day-to-day coordination
- Prepare products and paperwork for livestream sessions and support the host on the day
- Keep purchasing, stock, shipping and livestream schedules joined up
- Stay in regular contact with suppliers, couriers, hosts and colleagues
- Deal with day-to-day problems and one-off tasks as they come up
What we are looking for
- The right to work in the UK (we are not able to offer visa sponsorship)
- Available to work on-site in Central London
- Well organised, with good attention to detail when handling stock and orders
- A confident communicator who is comfortable dealing with suppliers and couriers
- Able to work independently, follow tasks through and meet deadlines
- Comfortable lifting and moving boxes and parcels as part of the role
- Excellent written and spoken English and Chinese
- Chinese language is a must
- Experience in e-commerce, retail, warehouse, logistics or livestream sales
- Confident using Excel or Google Sheets
- Mandarin language skills, as we work with China-based suppliers on a daily basis
- Full training is given, so we are also happy to hear from candidates with less experience but the right attitude
What we offer
- Flexible part-time hours that can fit around study or other commitments
- Hands-on experience across every part of a growing cross-border e-commerce business
- A small, supportive team where you can take on more responsibility over time
Operation Assistant in London employer: Tamfol
Tamfol is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong focus on employee growth, we offer numerous opportunities for professional development and collaboration across various departments, ensuring that every team member can contribute to our mission of delivering high-quality beauty products. Join us to be part of a forward-thinking company that values innovation and empowers its employees to make a meaningful impact in the e-commerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Operation Assistant in London
✨Tap into Local Job Boards
Look for part-time opportunities on local job boards or industry-specific sites related to logistics and supply chain. These platforms often host job listings that may not make it to the larger job boards, giving you an edge!
✨Connect with the Community
Join local logistics and supply chain forums or Facebook groups where businesses might post about part-time roles. These communities can provide insights, and you might even find someone who can put in a good word for you!
✨Be Available for Immediate Start
Since many part-time logistics roles need quick hires, being available for an immediate start can be a big plus. Make sure to highlight your flexibility when chatting with potential employers like Tamfol.
✨Showcase Your Skills on Our Platform
We recommend creating a strong profile on our website to connect with logistics firms looking for part-time talent. Show off your relevant skills and experience to make it easier for companies like Tamfol to spot you!
We think you need these skills to ace Operation Assistant in London
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a logistics and supply chain role like Operation Assistant, make sure to emphasise any relevant experience you've got. Even if it’s just an internship or volunteer work, show how you've dealt with supply chain processes, inventory management, or even basic logistics tasks. This helps us see you in action!
Showcase Your Technical Skills:For logistics roles, familiarity with software like SAP, Oracle, or even Excel can really set you apart. Be sure to mention these skills in your CV and, if possible, include examples of how you've used them effectively in previous roles or projects.
Keep It Flexible:Since this is a part-time position, let us know about your availability in your cover letter! If you can work certain shifts or have a flexible timetable, make that clear – we love flexibility as much as you do!
Tailor Your CV to Logistics:Your CV isn't just a list of jobs; it should tell a story about your journey in logistics. Use bullet points to break down your achievements and any metrics that show your impact in previous roles. Did you help reduce costs or improve efficiency? Quantify that success to grab our attention!
How to prepare for a job interview at Tamfol
✨Know Your Supply Chain Basics
Make sure you brush up on key concepts in logistics and supply chain management. Understand terms like Just-In-Time, inventory management, and demand forecasting, as these might pop up in the conversation. Being able to discuss these confidently shows you’re not just going through the motions and have a genuine interest in the role.
✨Be Ready for Scenario-Based Questions
Logistics can be unpredictable, so expect questions that test your problem-solving skills. For instance, they might ask how you'd handle a sudden supply chain disruption. Think through examples from your studies or past experiences, showing how you can adapt and make quick decisions in a tight spot.
✨Flexibility is Key
Since this is a part-time gig, the interviewers will likely look for candidates who are flexible and willing to jump into different roles as needed. Be ready to discuss your availability and how you can help during peak times. This kind of openness can really set you apart!
✨Highlight Your Tech Savviness
In logistics, it's essential to be comfortable with various software tools, from inventory management systems to basic Excel functions. If you've used any specific tools or platforms in the past, make sure to mention them. This not only shows your technical skills but also your readiness to dive into the job!
