Senior Crisis Services Leader | Greater Manchester Impact

Senior Crisis Services Leader | Greater Manchester Impact

Full-Time 37800 - 46200 £ / year (est.) No working from home possible
Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind)

At a Glance

  • Tasks: Lead and manage crisis services to support individuals and families in need across Greater Manchester.
  • Company: TOGS Mind, a dedicated organisation focused on mental health and crisis support.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Join a passionate team committed to improving mental health services.
  • Why this job: Make a real difference in people's lives by providing essential crisis support.
  • Qualifications: Experience in crisis management and strong leadership skills required.

The predicted salary is between 37800 - 46200 £ per year.

TOGS Mind is seeking a Crisis Services Senior Manager to lead a diverse portfolio of crisis services across Greater Manchester.

The role reports to a Director and combines strategic oversight with operational delivery to support children, young people, adults and families in crisis.

You will oversee open-access crisis provision, helpline and call handling services, working across partnerships and subcontracted models to ensure high-quality, accessible support for people in distress.

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Senior Crisis Services Leader | Greater Manchester Impact employer: Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind)

TOGS Mind is an exceptional employer dedicated to making a meaningful impact in the lives of individuals and families across Greater Manchester. With a strong focus on employee growth, we offer comprehensive training and development opportunities within a supportive and collaborative work culture that values diversity and inclusion. Join us to be part of a passionate team committed to providing high-quality crisis support while enjoying the unique advantage of working in a vibrant community-focused environment.

Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind)

Contact Details:

Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Crisis Services Leader | Greater Manchester Impact

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind).

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind)!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind), will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind) or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Senior Crisis Services Leader | Greater Manchester Impact

Strategic Oversight
Operational Delivery
Crisis Management
Partnership Development
Service Quality Assurance
Helpline Management
Call Handling

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind):Before hitting send, make sure to tailor your application specifically to Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind)! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Tameside, Oldham, Glossop & Stockport Mind (TOGS Mind)

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.