SEND Senior Data Officer in Hyde

Are you passionate about making a real difference in the lives of children and families? Do you bring compassion, curiosity, collaboration, conversation, and courage to your practice? If so, Tameside is looking for you. This is an exciting opportunity to join a rapidly improving Special Educational Needs (SEND) team at Tameside MBC. Based at Hyde Town Hall with hybrid working, this newly created role is central to our transformation journey.

As the SEND Data & Intelligence Officer, you will provide high‑quality data analysis and support the use of performance and intelligence information across the SEND Service. You will work closely with the SEND Finance and Place Planning Manager and the Education Data Lead to deliver statutory returns, strengthen data quality, and support both strategic and operational improvement activity. Your work will directly contribute to the delivery of our SEND improvement journey, developing clear, insightful reports, dashboards and analysis using tools such as Excel, Crystal Reports, and other reporting platforms. You will play a key role in ensuring our systems and data processes are robust, accurate and fit for the future.

We’re looking for someone who is both skilled and curious and loves making sense of complex data, solving problems and supporting a team through meaningful, timely information:

• Highly skilled in IT, especially Excel (advanced formulas, data manipulation and reporting).
• Experienced in data management, performance reporting and the use of reporting tools such as Crystal Reports.
• Experienced in using Capita ONE and/or IDOX (or similar case management or education systems).
• Well‑organised, flexible and enthusiastic about supporting improvement.
• Confident working on your own initiative, with strong self‑motivation.
• A clear thinker with good judgement and strong problem‑solving skills.
• Able to communicate complex information simply to colleagues, partners and wider audiences.
• Able to manage tight and changing deadlines while maintaining accuracy and strong attention to detail.
• Experience with other reporting tools (e.g., Power BI) would be an advantage but is not essential.

Values:

• Compassion – Understanding the lived experiences of children and families.
• Curiosity – Asking questions that lead to deeper insight and better outcomes for children.
• Collaboration – Working together across services to deliver joined‑up support.
• Conversation – Listening and engaging meaningfully with children, families and professionals.
• Courage – Leading with courage, making bold and compassionate decisions that put children first.

Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.