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For Companies At a Glance
- Tasks: Join our Licensing Team to manage licensing applications and support compliance efforts.
- Company: Be part of Tameside Council, shaping the future of our vibrant community.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real impact in your community while working in a dynamic and passionate team.
- Qualifications: Previous administrative experience and strong communication skills are essential.
- Other info: Flexible hours and a commitment to diversity and inclusion make this role unique.
The predicted salary is between 28800 - 43200 £ per year.
Contract Type: Permanent
Hours Per Week: 36 hours
Base Location: Tame Street Depot, Tame Street, Stalybridge, SK15 1ST
Assessment Date: To be arranged
The Role
This is an exciting opportunity to join the busy Licensing Team. The team deals with the administration and enforcement of a diverse range of licensing requirements including the sale of alcohol, licensed entertainment, hackney carriage and private hire vehicles, drivers and operators, gambling, charity collections.
We are seeking to recruit a proactive, highly motivated individual to undertake the daily administrative functions of the team and support the Compliance Officers in their enforcement work. You will be responsible for administering licence applications in accordance with the relevant statutory provisions and the Council's policies and procedures.
About You
Working as part of a team you will assist in the continuity of administrative support to meet the varied service needs of the business, possess previous administrative experience including excellent verbal, written and IT skills and have high regard to the importance of customer satisfaction. You will be flexible, adaptable, and able to work under pressure to meet deadlines and ensure that the highest standards of customer care are maintained in all aspects of service delivery.
You would be required to assist/support officers and managers in the effective delivery of the regulatory services in accordance with the policies and guidelines as agreed by the Council and with regards to current legislation.
About Us
Come shape the future of Tameside with us! We are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage.
Our rewards and benefits package can be viewed here. For further information about this role please contact the recruiting manager on 0161 342 4122.
Regulatory Support Officer employer: Tameside Council
Contact Detail:
Tameside Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory Support Officer
✨Tip Number 1
Familiarise yourself with the licensing requirements relevant to the role. Understanding the specifics of alcohol sales, entertainment licensing, and vehicle regulations will show your commitment and readiness to contribute effectively.
✨Tip Number 2
Network with professionals in the regulatory field. Attend local events or join online forums related to licensing and compliance to gain insights and make connections that could help you stand out during the hiring process.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the team or during interviews. Highlighting your ability to maintain high standards of customer care will align well with the values of Tameside Council.
✨Tip Number 4
Research Tameside Council's recent projects and initiatives. Being knowledgeable about their current developments and how they impact the community will show your genuine interest in the role and the organisation.
We think you need these skills to ace Regulatory Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Regulatory Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Emphasise any previous administrative experience you have, particularly in regulatory or compliance roles. Use specific examples to demonstrate your ability to handle licensing requirements and customer service effectively.
Showcase Your Skills: Make sure to showcase your verbal, written, and IT skills in your CV and cover letter. Provide examples of how you've used these skills in past roles to support team objectives and enhance customer satisfaction.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for joining Tameside Council. Mention how you resonate with their STRIVE values and your desire to contribute to the community.
How to prepare for a job interview at Tameside Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Regulatory Support Officer. Familiarise yourself with licensing requirements and the types of services the team administers, as this will help you answer questions more effectively.
✨Showcase Your Administrative Skills
Highlight your previous administrative experience during the interview. Be prepared to discuss specific examples of how you've managed tasks under pressure, maintained customer satisfaction, and supported a team in achieving its goals.
✨Demonstrate Flexibility and Adaptability
The role requires someone who can adapt to changing circumstances. Share examples from your past where you successfully adjusted to new challenges or changes in priorities, showcasing your ability to remain calm and effective under pressure.
✨Emphasise Teamwork and Communication
Since the position involves working closely with Compliance Officers and other team members, be ready to discuss your teamwork skills. Provide examples of how you've collaborated with others and communicated effectively to achieve common objectives.
