At a Glance
- Tasks: Lead and optimise pension service operations with innovative digital solutions.
- Company: Join Greater Manchester Pension Fund, dedicated to securing financial well-being for 379,000 members.
- Benefits: Enjoy flexible hybrid working, generous leave, and a comprehensive benefits package.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Make a real impact on pension delivery while fostering a positive team culture.
- Qualifications: Experience in systems maintenance, IT, or analytics is essential.
The predicted salary is between 55691 - 60036 £ per year.
Contract Type: Permanent
Salary: Grade K. Scale 44 - £55,691 to Scale 47 - £60,036
Hours per Week: 36
Base Location: Guardsman Tony Downes House, Droylsden
Assessment Date: 24th and 25th August 2026
About Greater Manchester Pension Fund (GMPF)
At Greater Manchester Pension Fund (GMPF), we are dedicated to securing the financial well-being of our 379,000 members. Every year, these members place their trust in us to safeguard the pension benefits they have earned, giving them confidence and security in retirement. We pay out over £880 million in benefits each year, fulfilling our promise to deliver financial security to our members.
We have almost 200 colleagues in pensions administration who collaborate with over 700 employers, including local authorities across Greater Manchester, the National Probation Service, academy schools, and housing associations. Together, we calculate and deliver pension benefits with precision and care.
Opportunity
We are seeking an experienced, forward-thinking leader to join GMPF as a Pensions Operations Manager. This critical role sits at the heart of our Developments & Technologies Service, providing leadership and direction for our Systems and Management Information teams. This is a great opportunity for anyone with experience in systems maintenance, transformation, information technology, management information or analytics to join a service that is passionate about supporting our stakeholders to deliver exceptional outcomes.
Responsibilities
- Lead service operations: Oversee the work of our systems and management information teams, ensuring all work is delivered accurately, efficiently, and within business planning and regulatory requirements.
- Drive Service Excellence and Operational Performance: Develop and lead innovative improvements to optimise processes, enhance service quality, and serve the evolving needs of members and stakeholders. Embrace digital solutions that enhance both operational effectiveness and member outcomes.
- Provide Inspirational Leadership: Lead, motivate and develop managers and teams, fostering a positive, high-performing culture that promotes accountability, collaboration, engagement, and professional development.
- Champion the Member Experience: Ensure members and beneficiaries receive a consistently excellent service throughout their pension journey, balancing operational efficiency with empathy, care, and professionalism.
- Strengthen Governance and Compliance: Maintain robust controls and governance arrangements across the member services processes, ensuring compliance with LGPS regulations, Fund policies, and audit requirements.
- Collaborate Across the Organisation: Work closely with colleagues across all other service areas to deliver service improvements, support organisational objectives, and embed best practice.
Benefits
- Flexible hybrid working arrangements: Work from home or in our modern, open-plan offices in Droylsden, which feature on-site parking, excellent public transport links, and proximity to the M60. Hybrid flexibility is available after you have completed your training and can demonstrate you can fully deliver the requirements of your role.
- Generous benefits package: Automatic enrolment into the Local Government Pension Scheme (LGPS), offering comprehensive benefits and life cover.
- Excellent leave entitlement: Starting at 26 days annual leave, plus bank holidays and flexible working hours (flexitime).
- Training and career development: Access to ongoing learning and progression opportunities.
- Employee rewards and perks: Discounts on gym memberships, a cycle-to-work scheme, a car leasing scheme, plus various health and wellbeing offers.
EEO Statement
We are committed to developing a culture which respects individuals, appreciates diversity, and enables everyone to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the job role criteria.
Pensions Operations Manager - Development & Technologies in Droylsden employer: Tameside Council
Tameside Council is an excellent employer, offering a dynamic work environment where finance professionals can thrive and make a significant impact on the community. With a strong focus on employee development and a commitment to sustainable financial strategies, staff are encouraged to grow their skills while contributing to ambitious regeneration plans. The collaborative culture fosters innovation and provides exceptional visibility in decision-making, making it a rewarding place to work for those looking to lead in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Operations Manager - Development & Technologies in Droylsden
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Tameside Council. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Pensions Operations Manager - Development & Technologies in Droylsden
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Tameside Council.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Tameside Council's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Tameside Council
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Tameside Council.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Tameside Council will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Tameside Council employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
