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- Tasks: Support the Public Protection Team with daily administrative tasks across various sectors.
- Company: Join Tameside Council, a team dedicated to improving local services and community wellbeing.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and community impact.
- Other info: Flexible working under pressure while maintaining high customer care standards is essential.
- Why this job: Be part of a passionate team making a real difference in Tameside's future and community.
- Qualifications: Previous administrative experience with strong verbal, written, and IT skills required.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Overview
This is an exciting opportunity to join the Public Protection Team. The team deals with the administration and enforcement of a diverse range of requirements including Licensing, Environmental Health, Housing, Environmental Protection, Trading Standards and Health and Safety. We are seeking to recruit a proactive, highly motivated individual to undertake the daily administrative functions across the team. Working as part of a team you will assist in the continuity of administrative support to meet the varied service needs of the business, possess previous administrative experience including excellent verbal, written and IT skills and have high regard to the importance of customer satisfaction.
You will be flexible, adaptable, and able to work under pressure to meet deadlines and ensure that the highest standards of customer care are maintained in all aspects of service delivery. You would be required to assist officers and managers in the effective delivery of the regulatory services in accordance with the policies and guidelines as agreed by the Council and with regards to current legislation. Our employees\\\’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
Responsibilities
- Provide daily administrative support to the Public Protection Team across Licensing, Environmental Health, Housing, Environmental Protection, Trading Standards and Health and Safety.
- Assist in the continuity of administrative support to meet the varied service needs of the business.
- Demonstrate excellent verbal, written and IT skills and a strong commitment to customer satisfaction.
- Be flexible, adaptable and able to work under pressure to meet deadlines while maintaining high standards of customer care.
- Assist officers and managers in the effective delivery of regulatory services in line with Council policies, guidelines, and current legislation.
Message from Leadership
Message from Julian Jackson, Director of Place at Tameside Council.
\”Since joining Team Tameside in September 2022, I\\\’ve been proud to work alongside a hardworking and passionate team that\\\’s making a real difference to our borough. Our Place Directorate is at the heart of shaping Tameside—covering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it\\\’s keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day.\”
\”We\\\’ve already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it\\\’s not just about developments day to day; it\\\’s about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and assets for the future. To do that, we need passionate people to join us. If you want to be part of a team that\\\’s driving real change, improving local services, and shaping the future of Tameside, we\\\’d love to have you on board.\”
\”Come and be part of something great. Let\\\’s build the future of Tameside together!\”
About Our Values
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
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Clerical Officer employer: Tameside Council
Contact Detail:
Tameside Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the specific areas of the Public Protection Team, such as Licensing and Environmental Health. Understanding these sectors will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your customer service skills in conversations or networking opportunities. Since the role emphasises customer satisfaction, sharing examples of how you've successfully handled customer interactions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage pressure and deadlines. The job requires flexibility and adaptability, so think of specific instances where you've successfully navigated challenging situations in previous roles.
✨Tip Number 4
Connect with current or former employees of the Public Protection Team on platforms like LinkedIn. They can provide insights into the team culture and expectations, which can be invaluable for tailoring your approach during the application process.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant administrative experience and skills that align with the responsibilities of the Clerical Officer role. Emphasise your verbal, written, and IT skills, as well as any customer service experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying to the Public Protection Team. Mention specific examples of how you have demonstrated flexibility, adaptability, and commitment to customer satisfaction in previous roles.
Highlight Relevant Experience: In your application, clearly outline any previous administrative roles you've held, focusing on tasks that relate to licensing, environmental health, or regulatory services. This will show that you understand the context of the position.
Showcase Your Values: Reflect on the STRIVE values mentioned in the job description. In your application, demonstrate how you embody these values—Support, Trust, Respect, Integrity, Value Diversity, and Engage—in your work ethic and interactions with others.
How to prepare for a job interview at Tameside Council
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific tasks you've handled, such as managing schedules, processing documents, or using IT systems effectively.
✨Demonstrate Customer Care Commitment
Since customer satisfaction is key for this role, think of examples where you went above and beyond to assist a customer or resolve an issue. This will show your dedication to maintaining high standards of service.
✨Emphasise Flexibility and Adaptability
The role requires someone who can work under pressure and adapt to changing needs. Share experiences where you successfully managed multiple tasks or adapted to unexpected changes in your work environment.
✨Align with the Organisation's Values
Familiarise yourself with Tameside Council's STRIVE values: Support, Trust, Respect, Integrity, Value Diversity, and Engage. Be ready to discuss how your personal values align with these and how you can contribute to their mission.