At a Glance
- Tasks: Support HE students with guidance on welfare, wellbeing, and progression needs.
- Company: Join Tameside College, a vibrant and diverse further education institution.
- Benefits: Enjoy perks like a free gym, health care cash plan, and retail discounts.
- Other info: Be part of a supportive team committed to safeguarding and student welfare.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Compassionate individuals with experience in student support or similar roles are welcome.
The predicted salary is between 30000 - 40000 £ per year.
Joining us as a Student Support Adviser- HE, you will support the delivery of high-quality, student‑centred services that help Higher Education students overcome barriers. You will act as a key point of contact for HE students, providing timely advice, guidance and support across welfare, wellbeing and progression needs, and ensuring students are appropriately supported in line with institutional policies.
Responsibilities
- You will manage referrals from staff, deliver workshops, coordinate individual support and maintain accurate records of student cases.
- The role includes supporting students experiencing mental health difficulties, safeguarding concerns, and complex personal circumstances, as well as handling sensitive disclosures relating to harassment and sexual misconduct.
- You will also support disability‑related needs, including DSA applications and reasonable adjustments, ensuring inclusive practice is embedded throughout.
Qualifications
We are looking for a compassionate, student‑focused individual with experience in student support or transferable experience in advice, guidance or pastoral roles. You will have a strong understanding of student needs, excellent organisational and communication skills and the ability to work sensitively, independently and under pressure.
Benefits
As a support colleague you’ll go into the Local Government Pensions scheme and enjoy some really great benefits – Free on‑site Gym at Beaufort Road, beauty treatments and haircuts, health care cash plan via Simply Health, savings clubs via Manchester Credit Union, cycle to work, Costa Coffee on site, onsite bakery products at Tameside One, the restaurant at Tameside One, retail discounts, refectories on all sites.
About Us
Tameside College has an excellent reputation and this is a real opportunity for you to make a difference in people’s lives. We’re based in Ashton‑Under‑Lyne, Greater Manchester in a diverse and vibrant further education college that offers a wide range of course including A level and advanced level vocational study programmes, apprenticeships and adult courses up to degree level. We aim to give all our students an exceptional experience.
Commitment to Safeguarding
Tameside College is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at Tameside College is subject to an Enhanced DBS Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. Tameside College will meet the costs associated with this.
Student Support Advisor - Higher Education employer: Tameside College
Tameside College is an exceptional employer that fosters a supportive and collaborative work environment in Ashton-Under-Lyne. With a strong commitment to employee development, we offer numerous growth opportunities and professional training, ensuring that our staff can thrive in their roles. Join us to be part of a dedicated team that values your contributions and promotes a culture of excellence in education.
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Advisor - Higher Education
✨Tip Number 1
Network like a pro! Reach out to current or former Student Support Advisors on LinkedIn or through your college connections. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support. Think about scenarios where you've helped someone overcome a challenge, as this will show your compassionate side and understanding of student needs.
✨Tip Number 3
Showcase your organisational skills! During the interview, be ready to discuss how you manage multiple cases and keep accurate records. This is key in ensuring students receive the support they need without any hiccups.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Tameside College.
We think you need these skills to ace Student Support Advisor - Higher Education
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Student Support Advisor. We want to see how you can help students overcome barriers and provide that essential support.
Showcase Your Compassion:In your written application, let your empathy shine through! Share examples of how you've supported individuals in the past, especially in challenging situations. We’re all about student-centred services, so this is key.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, especially when it comes to your skills and experiences. Avoid jargon and make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tameside College
✨Know Your Stuff
Familiarise yourself with the specific challenges faced by Higher Education students. Understand the support services available and be ready to discuss how you can contribute to enhancing student welfare and wellbeing.
✨Show Your Compassion
This role is all about empathy and understanding. Prepare examples from your past experiences where you've successfully supported individuals in difficult situations, especially regarding mental health or safeguarding concerns.
✨Be Organised
Demonstrate your organisational skills by discussing how you would manage multiple student cases effectively. Bring along a few strategies or tools you’ve used in the past to keep track of referrals and support plans.
✨Ask Thoughtful Questions
Prepare insightful questions that show your genuine interest in the role and the institution. Inquire about their approach to inclusive practices or how they handle sensitive disclosures, which will highlight your commitment to student support.
