At a Glance
- Tasks: Support health professionals and assist with clerical duties in community settings.
- Company: Join Tameside and Glossop Integrated Care NHS Foundation Trust, serving a vibrant community.
- Benefits: Enjoy flexible working, generous leave, NHS pension, and wellness support.
- Why this job: Make a difference in children's health while gaining valuable experience in healthcare.
- Qualifications: GCSEs or equivalent, good communication skills, and a passion for helping others.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Tameside and Glossop Integrated Care NHS Foundation Trust
Healthy Child Programme Assistant
The closing date is 04 November 2025
To provide support and assistance to staff in the health care professional team team (including Health Visitors, School Nurses, Community Nursery Nurses) and other clinicians.
To work within clinic or community settings.
To undertake clerical duties and caseload administration for the team. This will include initial screening of calls from service users, partners and other professionals, and liaising with the Senior HCPA where needed. The post holder will be required to promptly answer telephone calls, resolve routine queries, and provide a high level of customer service, which will include signposting to relevant services prioritising urgent assessment when required.
Main duties of the job
Assisting the Senior HCPAs and clinicians with any delegated duties.
Signposting service users.
Office duties, i.e answering telephone calls, emails, using PAS.
Monitoring and ordering office supplies /PPE / health promotion material / IT equipment.
Working at various community clinic settings.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Person Specification
Qualifications
- Good functional literacy and numeracy
- Educated to GCSE standard or equivalent (passes at grades A-C)
Experience
- Understanding of confidentiality issues
- Knowledge of child development
Skills and Knowledge
- General office and clerical experience
- Working as part of a team
- Working with customers/clients/public
- Proven keyboard skills for word processing, use of electronic communication and databases
- Familiar with standard office software such as word, excel
- Ability to organize own workload, prioritise and work to deadlines
- Ability to travel to various locations around Tameside and Glossop
- Experience of working with children and young people
- Experience of specialist health management software e.g. EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Tameside and Glossop Integrated Care NHS Foundation Trust
#J-18808-Ljbffr
Healthy Child Programme Assistant employer: Tameside and Glossop Integrated Care NHS Foundation Trust
Contact Detail:
Tameside and Glossop Integrated Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthy Child Programme Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Tameside and Glossop Integrated Care NHS Foundation Trust. Understanding their values and services will help you connect with the interviewers and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills and experiences align with the role of Healthy Child Programme Assistant. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Show off your customer service skills! Since this role involves answering calls and resolving queries, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm under pressure and your knack for problem-solving.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Healthy Child Programme Assistant
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Healthy Child Programme Assistant and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Relevant Experience: When filling out your application, highlight any experience you have that relates to the role. Whether it's working with children, handling office duties, or providing customer service, let us know how your background makes you a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know why you're passionate about this role!
Apply Through Our Website: Make sure to submit your application through our official website. This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do!
How to prepare for a job interview at Tameside and Glossop Integrated Care NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Healthy Child Programme Assistant role. Familiarise yourself with the key responsibilities, such as supporting health professionals and managing clerical duties. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with service users, be prepared to discuss your customer service experience. Think of specific examples where you've resolved queries or provided support. Highlighting your ability to communicate effectively and compassionately will resonate well with the interviewers.
✨Demonstrate Teamwork
The job requires working closely with various healthcare professionals. Be ready to share experiences where you've successfully collaborated within a team. Emphasise your ability to support colleagues and contribute positively to a team environment, as this aligns with the trust's values of compassion and respect.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how the trust measures success in this role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.