At a Glance
- Tasks: Support and improve digital systems in a fast-paced food manufacturing environment.
- Company: Join Tamar Fresh Ltd, a leading food wholesale business in the South West.
- Benefits: Gain a Level 3 qualification, real-world experience, and mentoring.
- Other info: Great opportunities for long-term career progression within the company.
- Why this job: Perfect for tech enthusiasts eager to solve problems and learn on the job.
- Qualifications: A positive attitude and willingness to learn are key; no prior experience needed.
The predicted salary is between 18000 - 25000 € per year.
Tamar Fresh Ltd is a leading food manufacturing and wholesale business in the South West. Alongside our wholesale operations, we also operate ecommerce and digital ordering systems supporting both B2B and B2C customers.
We are looking for a motivated and tech-savvy Digital Systems & IT Support Apprentice to join our growing business and help support, improve, and maintain the digital systems that keep our operations running smoothly. This is an excellent opportunity for someone passionate about technology, systems, and problem-solving who wants hands-on experience across IT support, ecommerce, digital operations, and business systems within a fast-paced real-world environment. The role follows the Level 3 Digital Support Technician apprenticeship standard.
What you’ll be doing:
- Supporting day-to-day IT and digital operations across the business
- Assisting with the setup and maintenance of computers, devices, printers, and networks
- Supporting e-commerce and digital ordering systems
- Helping maintain business software and cloud platforms, including Microsoft 365
- Troubleshooting technical issues for staff and resolving first-line support requests
- Assisting with the implementation of new digital systems and technologies
- Supporting warehouse and operational technology, including barcode and label systems
- Helping improve business processes through technology and automation
- Maintaining system documentation and user guides
- Supporting cybersecurity and data management best practices
What we are looking for:
- We are more interested in attitude and willingness to learn than previous experience.
- Be interested in IT, technology, and digital systems
- Enjoy problem-solving and learning new software
- Have good communication skills
- Be organised and proactive
- Be comfortable working independently and as part of a team
- Have good attention to detail
Bonus experience (not essential):
- Microsoft 365
- WordPress or WooCommerce
- Networking basics
- E-commerce systems
- Hardware setup and troubleshooting
- Excel or reporting tools
What you’ll gain:
- A recognised Level 3 Digital Support Technician qualification
- Real-world experience across IT, ecommerce, and digital operations
- Exposure to business systems used in a modern food wholesale environment
- Mentoring and hands-on training
- Opportunities for long-term progression within the company
Digital Systems & IT Support Apprentice in Saltash employer: Tamar Fresh
Tamar Fresh Ltd is an exceptional employer, offering a dynamic work environment where innovation meets tradition in the food manufacturing sector. As a Digital Systems & IT Support Apprentice, you will benefit from hands-on training and mentorship, gaining valuable experience in IT support and digital operations while contributing to a thriving business. With a strong focus on employee growth and a supportive culture, this role provides a unique opportunity to develop your skills in a fast-paced, real-world setting in the beautiful South West.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Systems & IT Support Apprentice in Saltash
✨Tip Number 1
Get your tech game on! Brush up on your knowledge of Microsoft 365 and e-commerce systems. The more you know, the better you'll impress during interviews. Plus, it shows you're genuinely interested in the role!
✨Tip Number 2
Practice your problem-solving skills! Think of common IT issues and how you'd tackle them. Being able to demonstrate your troubleshooting approach can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with people in the industry through LinkedIn or local meetups. You never know who might have a lead on an apprenticeship or can give you insider tips on the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Digital Systems & IT Support Apprentice in Saltash
Some tips for your application 🫡
Show Your Passion for Tech:Let us know why you're excited about technology and digital systems! Share any personal projects or experiences that highlight your interest in IT. We love seeing candidates who are genuinely enthusiastic about the field.
Tailor Your Application:Make sure to customise your application to fit the role. Highlight relevant skills and experiences that align with what we're looking for, like problem-solving and communication skills. A tailored application shows us you’re serious about joining our team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Tamar Fresh
✨Show Your Passion for Technology
Make sure to express your enthusiasm for IT and digital systems during the interview. Share any personal projects or experiences that highlight your interest in technology, as this will demonstrate your motivation and willingness to learn.
✨Prepare for Problem-Solving Questions
Since the role involves troubleshooting and supporting digital systems, be ready to tackle some hypothetical problem-solving scenarios. Think about how you would approach common technical issues and articulate your thought process clearly.
✨Highlight Your Communication Skills
Effective communication is key in IT support roles. Be prepared to discuss how you've successfully communicated technical information to non-technical users in the past. This will show that you can bridge the gap between tech and everyday users.
✨Research Tamar Fresh Ltd
Familiarise yourself with Tamar Fresh Ltd's operations, especially their e-commerce and digital ordering systems. Understanding their business model will allow you to ask insightful questions and demonstrate your genuine interest in contributing to their success.
