Tamar Bridge and Torpoint Ferry Joint Committee (TBTF) seek to appoint a Marketing and Communications Manager to join the team at the Tamar Bridge and Torpoint Ferry for a fixed term contract (maternity cover). This is an exciting opportunity for a confident, self-driven individual, motivated to promote a positive image of the crossings using a variety of platforms.
The post holder will develop and implement internal and external communications, marketing and public relations strategies for both crossings within the corporate framework provided by the joint authorities and Chief Officer. This summary should be read in conjunction with the full job description and person specification.
Who we are:
Tamar Crossings is responsible for the management, operation, and maintenance of two key transport links between Devon and Cornwall – the Tamar Bridge and the Torpoint Ferry. Jointly owned by Plymouth City Council and Cornwall Council, we provide a vital service for the region, with around 44,000 vehicles crossing the river with us each day.
The Tamar Bridge, an iconic structure opened in 1961, not only supports the movement of over 14 million vehicles annually but also holds deep significance for local communities. Alongside our control room, our Visitor and Learning Centre offers a space for heritage, engagement and education, and we’re working to enhance its role as a hub for the community.
Meanwhile, the Torpoint Ferry – the largest chain ferry operation in the world – also operates 24/7, carrying over 2.5 million vehicles and three-quarters of a million pedestrians and cyclists every year. Together, our crossings form a dynamic and essential service in a unique maritime and engineering environment.
Marketing and Communications Manager role:
Tamar Crossings is a local government employer that offers careers with stimulating opportunities for development and progression.In return the successful candidate will be expected to display and deliver the highest standards of conduct and professionalism including personal appearance, fidelity, integrity and equality in every role.
The main duties and responsibilities of the Marketing and Communication Manager will include:
- Promoting a positive image of the crossings using traditional and social media outlets, communicating and promoting organisational policies, service activities and events in partnership with the senior management team publishing through multiple media channels
- Lead our internal marketing efforts, driving employee engagement and aligning our teams with the company’s vision and values
- Managing the company website, updating content where necessary
- Content creation for digital channels and advertising opportunities
- Liaising with the joint committee members particularly Joint Chairs and Transport Portfolios to coordinate media messaging and ensure consistency of message
- Coordinating communication efforts with Joint Authorities’ media team
- Monitoring media and organising appropriate and effective rebuttals and responses
- Representing the crossings at public events to liaise with the media and stakeholders
- Contributing to deliver high quality visitor and customer experience for the two crossings and
- Increasing awareness of and engagement with the Bridging the Tamar Visitor and Learning centre.
The skills you need:
The person specification gives a high level of detail of which skills and what experience we are looking for in the successful candidate. In the first instance, you must be able to demonstrate:
- Experience as a communications professional in a complex environment
- Degree in Marketing, Communication, Public Relations or a related field
OR equivalent experience in the field - Excellent written and verbal communication skills engaging with a wide audience
- Proven experience running successful digital marketing and social media campaigns
- Strong analytical skills and experience with tools like google analytics or similar
- Ability to manage multiple projects simultaneously in a fast-paced environment
- A creative mindset with attention to detail and brand consistency
- Experience of working collaboratively e.g. councils, key stakeholders
Experience of:
- Managing a budget and income generation.
- Delivering complex information in an engaging way
- Local networks to support the development of community engagement
- Content creation
- CMS
What else you need to know:
You will be required infrequently to climb steep and/or narrow stairways and work adjacent to live traffic zones (e.g. Toll Plaza or Ferry), therefore a level of physical fitness is required.
Due to working across two sites it is essential the candidate has their own form of transport, therefore a driving licence is advisory.
Pay & Benefits
Salary: £37,280 per annum, based on 37 hours per week,
Monday - Friday
The Marketing and Communications Manager will work Monday to Friday (09:00 – 17:00), with the very occasional requirement to work outside of these hours to cover operational events. Although the desired hours for the role are 37 hours a week, we are open to discussions about the working hours.
Benefits:
- Regular pay award for all employees negotiated by the National Joint Council for Local Government Services (NJC)
- Local Government Pension Scheme – employerand employee contributions
- A minimum of 25 days annual leave (or hours equivalent), pro-rata to contract and shift allowances, plus public/bank holidays
- Staff travel card for free crossings of the Tamar Bridge and the Torpoint Ferry
- 24/7 access to Employee Assistance Programme for you and your family
- Family friendly policies including shared parental leave, contractual maternity, paternity and adoption
- Learning and Development Opportunities
Interested?
Closing date: 9:00am on Monday 29th June 2026
To learn more about this exciting opportunity, or for an informal conversation, please contact Coral Jonas, Bridge Manager on 01752 361577.
To apply, please click on the link below where you will be required to provide your CV and a covering letter.
Your covering letter should be no longer than two sides of A4 and describe why you are applying for this role, detailing examples of how your knowledge, skills and experience meet each of the essential requirements of the person specification and as many desirable requirements as possible.
Please draw on your relevant experience, including paid employment, voluntary work, and leisure activities for examples.
It is anticipated that interviews will take place w/c 6th July 2026
Locations
Contact Details:
Tamar Bridge and Torpoint Ferry Joint Committee Recruitment Team
