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- Tasks: Lead technical onboarding for clients in the exciting world of digital assets.
- Company: Join Talos, a pioneering tech firm in the crypto ecosystem.
- Benefits: Enjoy wellness credits, paid lunches, and fun team events.
- Other info: Work in a supportive, inclusive environment with great career growth.
- Why this job: Be at the forefront of digital asset adoption and make a real impact.
- Qualifications: 3+ years in client onboarding with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Employment Type: Full time
Location Type: Hybrid
Department: Engineering
Talos: Institutional Fabric for Digital Asset Markets
Founded in 2018, Talos provides institutional-grade trading technology for the global digital asset market, powering many of the major players in the crypto ecosystem. Our mission is clear: to advance the mass adoption of digital assets by seamlessly connecting institutions to the digital asset ecosystem. We are committed to building the most innovative and trusted platform in the world, supporting the entire trading lifecycle.
At Talos, you’ll find an environment that champions kindness and respect, values diverse perspectives, and upholds inclusivity at every turn. We believe every member of our team brings invaluable insights and abilities that drive Talos forward. In our pursuit of excellence, we foster a culture of trust, integrity, collaboration, and mutual growth.
We are a tight-knit yet globally distributed team of highly experienced engineers and business leaders, with hubs in New York, London, Singapore, and Cyprus. Whether in-office or remote, you’ll be part of a hybrid-friendly environment where your unique talents and insights will play a crucial role in building something extraordinary.
Talos is seeking a Client Onboarding Specialist to lead technical implementations and connectivity integrations for institutional clients and trading counterparties. This role sits at the intersection of client services and technical integration. You will manage end-to-end onboarding of exchanges, liquidity providers, and institutional clients onto the Talos platform, ensuring seamless connectivity and successful deployment of our trading infrastructure. This is not a production support role. It is an implementation-focused position requiring structured project execution, technical fluency, and proactive client leadership.
Responsibilities:
- Own the end-to-end onboarding process for clients and trading counterparties, from kickoff through successful production deployment.
- Lead technical integrations involving APIs, FIX connectivity, and platform configuration.
- Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule.
- Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders.
- Configure and validate client environments across Talos’ modular trading and portfolio systems.
- Troubleshoot integration issues and coordinate resolution with internal engineering teams.
- Develop and maintain onboarding documentation and integration best practices.
Qualifications:
- 3+ years of experience in client onboarding or implementation within capital markets or financial technology.
- Strong client-facing communication skills with the ability to lead stakeholders through structured implementation processes.
- Experience working with institutional trading systems, market connectivity, or financial infrastructure.
- Working knowledge of SQL and command line environments.
- Familiarity with configuration management, source control, and basic scripting (Python preferred).
- Exposure to FIX protocol, REST APIs, and JSON-based integrations.
- Strong organizational skills and ability to manage multiple concurrent implementations.
Preferred:
- Experience onboarding clients to trading, OMS, EMS, or portfolio systems.
- Understanding of capital markets workflows and electronic trading infrastructure.
- Experience coordinating integrations across exchanges, liquidity providers, or institutional counterparties.
Benefits:
You will also enjoy a comprehensive array of competitive benefits, regardless of your location, within our warm, welcoming, and ambitious company culture. Our offerings include a monthly wellness credit for personal use, such as gym memberships, massages, or even a ski pass for your next holiday. Additionally, we provide paid lunches in the office, monthly fitness and evening socials to foster connections with colleagues, and annual offsite events to engage with the wider team.
Talos is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Talos is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know as careers@talos.com.
Technical Solutions Engineer employer: Talos
Contact Detail:
Talos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Talos. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Talos' products and culture. Show us you’re not just another candidate; demonstrate your passion for digital assets and how you can contribute to our mission.
✨Tip Number 3
Practice your technical skills! Brush up on SQL, APIs, and any relevant tech that might come up during the interview. We love candidates who can talk the talk and walk the walk.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Technical Solutions Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Solutions Engineer role. Highlight your experience with client onboarding, technical integrations, and any relevant skills like SQL or Python. We want to see how you fit into our mission at Talos!
Show Off Your Communication Skills: Since this role involves leading stakeholders through implementation processes, it’s crucial to demonstrate your client-facing communication skills. Use examples from your past experiences to showcase how you’ve successfully managed client relationships and technical projects.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforwardness, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it shows us that you’re genuinely interested in joining our team at Talos!
How to prepare for a job interview at Talos
✨Know Your Tech Inside Out
As a Technical Solutions Engineer, you'll need to demonstrate your technical fluency. Brush up on your knowledge of APIs, FIX connectivity, and SQL. Be ready to discuss how you've successfully managed technical integrations in the past.
✨Showcase Your Client-Facing Skills
This role requires strong communication skills. Prepare examples of how you've led stakeholders through implementation processes. Think about times when you had to troubleshoot issues and how you communicated those solutions effectively.
✨Understand Capital Markets Workflows
Familiarise yourself with capital markets workflows and electronic trading infrastructure. Be prepared to discuss how your experience aligns with Talos' mission to advance digital asset adoption and how you can contribute to their innovative platform.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific instances where you managed multiple concurrent implementations or resolved integration issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.