At a Glance
- Tasks: Drive campaign processes and ensure smooth execution for successful out of home campaigns.
- Company: Join Talon, a leader in innovative advertising solutions with a focus on operational excellence.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal development.
- Other info: Embrace diversity and contribute to a culture of sustainability and teamwork.
- Why this job: Be at the forefront of impactful campaigns and enhance your skills in a dynamic environment.
- Qualifications: Experience in Out of Home industry and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
THE ROLE
As a Campaign Operations Manager, you will drive the processes that deliver a booked plan into a live campaign. Ensuring that campaign execution is a smooth process and that our clients are provided with all the information and services needed to create successful out of home campaigns, on time, and to the highest quality. You will be responsible for stewarding the production process, managing inventory booked for our campaigns and that which flows through our proprietary ad-tech platforms. Within your team, you will lead the verification of campaign posting and play out reports for our campaigns, reconciling when discrepancies are found. In this role, it is essential that you are able to foster good relationships internally and externally with media owners and suppliers and be at the forefront of addressing any issues that arise. As part of the Campaign Operations team, you are encouraged to contribute to always striving to make our internal processes as efficient as possible, through supporting and suggesting any new ways of working that make our campaign delivery as optimal as possible. The Campaign Operation Manager role reports to the Head of Campaign Operations and is part of the operational excellence function at Talon. Campaign Operations team exists to support the Client teams, who aim to maximise the use of out of home as part of a brands advertising media mix.
A DAY IN THE LIFE
- Responsible for booking production with external suppliers and managing any production and dispatch queries.
- Cross referencing media, net costs, and booked amounts in Talon’s Plato system against those approved by the client.
- Updating the weekly booking sheet with details of classic inspections & digital out of home verification.
- Assisting with the collation of campaign site lists.
- Overseeing and managing the copy approval process with media owners.
- Managing ADA site list optimisation (site swaps with media owners) based on site lists provided by Product team.
- Uploading digital campaigns onto Talon’s Creative Portal, checking the portal has all formats, media owners & LFD sites + creative contacts loaded.
- Liaising with Media Owners, ensuring booked site lists are correct and ensuring campaigns go live without issues, requesting POPs where applicable.
- Liaising with View2Fill to request photography where applicable.
- Managing the weekly campaign tracker.
- Responsibility for Plato inventory management.
- Adding new brands to NetSuite.
- Assisting team with Econometrics runs and reporting.
- Assisting teams with PCA’s.
- Advocating the value of social and environmental impact within your team (e.g. championing sustainability).
- Role modelling the Talon values to help ensure the best possible culture and tone is set throughout Talon.
WHAT WE'RE LOOKING FOR
- Fearless prioritiser – You don’t just manage a to-do list, you own it.
- Proactive problem-solver – You spot issues before they become problems.
- Confident communicator – Whether it’s an external Stakeholder or a quick Teams message, you speak with clarity and purpose.
- Decisive under pressure – You stay cool, calm, and collected when things get busy.
- Ability to clearly communicate written and verbally.
- Ability to manage expectations and people in time-pressured situations.
- Empathy in action – You understand people, not just processes.
- Discreet and dependable – You handle sensitive information with care and integrity.
- Team player with heart – You lift others up and celebrate shared wins.
- Ability to work as part of a team and build good relationships with external suppliers.
- Willingness to share knowledge and further personal development.
- Digitally savvy – You’re fluent in Outlook, Teams, Excel, and whatever else keeps the day running.
- Detail-obsessed – Nothing gets past you. Ever.
- Strategic thinker – You don’t just do the task—you understand the why behind it.
- A good understanding of UK geography is helpful to assist with the distribution of campaigns.
- A high level of attention to detail is essential to deliver successful client campaigns without errors.
AS WELL AS
- Previous Out of Home industry experience is essential.
- Conscientiousness, a passion to deliver the best campaign delivery in out of home.
Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
Campaign Operations Manager in London employer: Talon
At Talon, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Campaign Operations Manager, you will benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that values diversity and inclusion. Located in a vibrant area, our team enjoys a balance of professional development and personal well-being, making Talon a rewarding place to advance your career in the out-of-home advertising industry.
StudySmarter Expert Advice🤫
We think this is how you could land Campaign Operations Manager in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Talon and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Talon are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Talon on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Talon. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Campaign Operations Manager in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Talon. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Talon:Show us that you’ve done your homework! In your application, briefly mention what you admire about Talon’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Talon
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Talon will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Talon, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
