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For Companies At a Glance
- Tasks: Lead key clients and drive growth in out-of-home advertising.
- Company: Join Talon, a dynamic leader in the OOH advertising sector.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: Experience in UK OOH planning and strong relationship management skills.
- Other info: Be part of a diverse team committed to positive social and environmental impact.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: London Area, United Kingdom
About Us
At Talon, our mission is to unlock the full potential of out‑of‑home advertising, making it more effective, creative, measurable and sustainable than ever. We are passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, we have grown into a team of more than 450 professionals located in key cities across the globe, and have been awarded for our approach to people, clients and the industry. We hire the finest talent to help us unlock the full potential of the OOH environment for our clients.
The Role
Reporting into the Business Director, the Client Director will lead key clients within the OMD planning team at Talon. The role requires a proactive mindset to develop new opportunities and pre‑empt any issues, using initiative, experience and expertise to keep clients and agencies happy through gold‑standard client servicing.
A Day In The Life
- Be responsible for the day‑to‑day management of the client team to ensure they are effectively servicing clients and proactively contributing to growing client and agency business.
- Have a thorough understanding of the strategy & objectives of your main accounts.
- Ensure you and your team are delivering on all elements of client service charters and general client servicing.
- Resolve client/campaign issues as they arise and coach your team in doing the same.
- Work closely with the Investment team to create responses to briefs, supporting rational documents and PCAs.
- Take the lead on some of the most high‑profile accounts within the agency patch.
- Present the above work to clients and agencies with the support of the Business Director.
- Attend all client and agency meetings across your patch of business with the Business Director’s support.
- Proactively sell the OOH medium and regularly identify opportunities across your portfolio of clients.
- Drive agency relationships through hot desking, meeting with key personnel and presenting all agency sessions.
- Analyse and attend all client audit meetings (in conjunction with the Business Director/Head of).
- Work with the Business Director/Head of to set individual client KPIs and ensure they are met.
- Develop and manage the Talon relationship with agency, client and media owner contacts.
- Help to manage and host internal training sessions.
- Be prepared to get involved in non‑account work – internal working parties, Route Guru group, company representatives.
- Ensure you and the team are utilising in‑house systems regularly and keeping them updated with the latest planning information and campaign status.
- Ensure all planning templates are used – Talon planning schematic, proposals, buying reviews/PCAs, site tour documents.
- Participate in defining requirements to enhance systems/tools and test them when requested.
- Work with the Business Director/Head of to provide accurate client forecasts and keep them updated with key changes.
- Comply with all company and departmental policies and procedures.
- Understand Talon philosophy and SBU offerings and communicate them appropriately.
- Demonstrate proper care and respect for corporate assets.
- Train your team on the day‑to‑day requirements of their planning roles, tools and systems.
- Be responsible for first‑stage interview process for recruiting Client Executives and Client Managers.
- Conduct annual appraisals of Client Executives and Client Managers (in conjunction with the Business Director/Head of where applicable).
- Review performance of Client Executives and Client Managers regularly.
- Champion sustainability and advocate the value of positive social and environmental impact within your team.
- Participate in projects and initiatives that drive Talon’s commitment to positive social and environmental causes (e.g., charity partnerships, volunteering, carbon offsetting).
- Role‑model Talon values and behaviours to help ensure the best possible culture and tone is set throughout Talon.
What We’re Looking For
- Strategic capability
- Commercially aware
- Solution‑finding
- Enthusiastic and driven
- Able to work as part of a team
- Organised
- Industry knowledge
- Organisational planning
As Well As
- UK OOH planning experience and/or extensive communications planning experience – working on clients that spend significantly in OOH.
- Experience of working in data‑focused roles.
- First‑class relationship management skills with the ability to communicate across all levels both internally and externally.
- Strong commercial acumen with the confidence to apply this within your work.
- Ability to manage people and motivate them to bring out their full potential.
Our Team
Our team works in a fast‑paced, ever‑evolving area integral to the core functions of the business, with the scope to build strong relationships both internally and externally in a sociable environment.
Why Us
“The best thing about working at Talon is the space, time and expertise I’ve been given over the years to grow and develop my skills.” – Client Director at Talon
Our Values And How We Work Together
- We Are Bold - We challenge respectfully, We lead the way
- We Are Human - We value collaboration and togetherness, We are empathetic
- We Are Smart - We grow and learn, We are trusted, We are mission possible
Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Advertising, Strategy/Planning, and Business Development
Industries: Advertising Services, Technology, Information and Media, and Marketing Services
Client Director, OMD in England employer: Talon
Contact Detail:
Talon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director, OMD in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the OOH industry. Attend events, join online forums, and don’t be shy about reaching out to current Talon employees on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for OOH advertising! When you get the chance to chat with potential employers, share your thoughts on recent trends or campaigns. This will not only demonstrate your knowledge but also your enthusiasm for the industry.
✨Tip Number 3
Prepare for interviews by researching Talon’s values and recent projects. Tailor your responses to show how you align with their mission and how you can contribute to their goals. Remember, they’re looking for someone who fits into their culture as much as their skill set!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Talon team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Client Director, OMD in England
Some tips for your application 🫡
Show Your Passion for OOH: When you're writing your application, let your enthusiasm for out-of-home advertising shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and its potential.
Tailor Your Experience: Make sure to highlight your relevant experience in OOH planning or communications. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Proactive in Your Approach: In your application, demonstrate your proactive mindset. Share examples of how you've identified opportunities or solved problems in previous roles. We appreciate candidates who take initiative and think ahead!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Talon
✨Know Your OOH Stuff
Make sure you brush up on your out-of-home advertising knowledge. Understand the latest trends, key players, and how Talon fits into the bigger picture. This will show your passion for the industry and help you engage in meaningful conversations during the interview.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to resolve issues proactively and maintain strong communication. This is crucial for a role that revolves around client servicing and satisfaction.
✨Demonstrate Strategic Thinking
Be ready to discuss how you approach strategic planning and decision-making. Think about specific instances where you've identified opportunities or solved problems creatively. Talon values strategic capability, so showcasing this will set you apart.
✨Emphasise Team Collaboration
Talon values teamwork, so be prepared to talk about how you've worked effectively within a team. Share experiences where you've motivated others or contributed to a positive team culture. This will demonstrate that you're not just a lone wolf but someone who thrives in a collaborative environment.
