Senior Account Manager, Grand Visual in London

At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever. We're passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry. We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business.

ABOUT GRAND VISUAL Grand Visual is the creative arm of the Talon Group, dedicated to delivering world-class creative services and maximising media value in the global Out-of-Home (OOH) market. With clients like PepsiCo, Netflix, and Disney, we're at the forefront of innovation, delivering experiential, digital, and creative campaigns across 70+ markets worldwide. Our mission is to transform the OOH landscape with ideas that engage and inspire audiences globally.

THE ROLE The role of the Senior Client Manager is to provide best in class client service, drive income for brand experience, digital production, and media solutions. With the support of a hardworking, collaborative and fun client service team, this role will be working on one of our key accounts; a client who is a top 10 spender in OOH and a huge fan of pushing the creative boundaries of our media. As a Senior Client Manager, you'll be expected to become an extension of the client's team, come up with creative ideas in response to brief and off the cuff.

A DAY IN THE LIFE

• Drive income for brand experience, digital production, and media solutions across our key accounts with a particular focus on one lead client.
• Working alongside the wider team to deliver best in class creative responses for our clients, helping brands turn the OOH landscape into opportunities to engage with consumers.
• Build strong relationships with your clients, their cross-agency team(s) and work with them to drive growth across your account patch.
• Develop and maintain a strong presence across our key client and agencies with regular outreach, presentations, and inspiration sessions where required.
• Liaise with relevant departments (e.g., Marketing, Insight, Creative Strategy) to maximise income opportunities and enhance the overall experience.
• Identify emerging trends, products, and partners to drive innovation.
• Ensure all booking procedures are adhered to.
• Ensure all sales collateral, specific information and presentations are updated in line with guidelines and industry requirements.
• Champion sustainability and advocate the value of positive social and environmental impact within your team.
• Role model the Talon values and behaviours to help ensure the best possible culture and tone is set throughout Talon.

WHAT WE'RE LOOKING FOR

• Proactive go-getter with a sales mentality.
• Commercially aware.
• Relationship building.
• Able to work as part of a team and individually.
• A fast learner who has the ability to retain knowledge on a wide variety of opportunities advantages and limitations.
• Collaborative, able to share ideas for new initiatives and ways of working and be responsive to feedback.
• Organisational planning.
• An inquisitive, self-starter with a can-do attitude.
• Ability to multitask, multiple projects at once with ease.
• Excellent strategic thinker.
• You're an experienced creative media or brand experience professional.
• You have experience of leading your own projects but will be confident looping in resource and or the team head for support where it is needed.
• You have excellent attention to detail and aren't afraid to bring your knowledge of the client and wider campaign strategy to the table on internal discussions.
• Experience of confidently communicating with stakeholders of all levels, open communication is at the heart of your work.
• A solid understanding of the media landscape and truly understand how OOH and Brand Experience complements other channels.
• Excellent proficiency across Microsoft – PowerPoint, Excel, Word.

WHY US "The best thing about working at Talon is the space, time and expertise I've been given over the years to grow and develop my skills." Client Director at Talon.

OUR VALUES AND HOW WE WORK TOGETHER

• WE ARE BOLD As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.
• WE ARE HUMAN We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.
• WE ARE SMART Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.