Client Manager, Compass Team in London

ABOUT US: At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry. We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business.

THE ROLE: The role focuses on client relationships, campaign delivery, and coordination across a fast-moving OOH media environment across a vast portfolio of clients. This role is ideal for someone who thrives in a collaborative environment, enjoys managing multiple projects, and is passionate about delivering exceptional client service from campaign conception to implementation.

A DAY IN THE LIFE: No two days are the same with the Compass team. You will work across a wide variety of campaigns and client requirements, balancing strategic planning, campaign delivery, relationship management, and problem solving. You will collaborate closely with internal teams, media agencies, and clients to ensure campaigns are delivered efficiently and effectively while maintaining a high standard of service throughout.

WHAT WE'RE LOOKING FOR:

• Bold Skills: Confidence in managing agency and client relationships, proactive approach with strong self-management and initiative, resilience and the ability to handle challenges positively and professionally.
• Human Skills: Strong interpersonal and communication skills, ability to build and maintain effective internal and external relationships, collaborative mindset with a focus on team success and workplace effectiveness.
• Smart Skills: Adaptability and flexibility in a varied, fast-moving role, strong organisational and multitasking abilities, social intelligence and a collaborative approach to knowledge sharing and teamwork.

OUR TEAM: The Compass team works with a broad mix of major UK media agencies and independent clients, delivering the same high level of care, expertise, and partnership to every account. Collaboration, creativity, and strong client relationships are at the heart of everything we do.

WHY US: “The best thing about working at Talon is the space, time and expertise I’ve been given over the years to grow and develop my skills.” Client Director at Talon.

OUR VALUES AND HOW WE WORK TOGETHER:

• WE ARE BOLD: As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships. We embrace change, we challenge respectfully, we lead the way.
• WE ARE HUMAN: We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return. We value collaboration and togetherness, we are empathetic, we embrace individuality.
• WE ARE SMART: Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients. We grow and learn, we are trusted, we are mission possible.

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.