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For Companies At a Glance
- Tasks: Lead key client relationships and drive growth in the OOH sector.
- Company: Join Talon, a dynamic leader in out-of-home advertising.
- Benefits: Competitive salary, career development, and a vibrant team culture.
- Why this job: Make a real impact in the creative and measurable OOH industry.
- Qualifications: Experience in client management and a proactive mindset.
- Other info: Exciting opportunities for personal growth in a global team.
The predicted salary is between 36000 - 60000 £ per year.
At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry. We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business.
THE ROLE
Reporting into the Business Director, the Client Director will lead key clients within the OMD planning team at Talon. The Client Director has a wide range of responsibilities including (but not limited to):
- Owning and developing the relationship with a variety of key clients.
- Managing direct reports within the team alongside supporting the Business Director in day-to-day tasks.
- Driving growth from dormant clients.
- Helping to deliver best in class service.
The role of a Client Director requires a proactive mindset both to help develop new opportunities within the business and to pre-empt any issues which may occur alongside using initiative, experience and expertise to help keep our clients and agencies happy through gold standard client servicing.
A DAY IN THE LIFE
- Be responsible for the day-to-day management of the client team to ensure they are effectively servicing clients and are proactively contributing to growing client and agency business.
- Have a thorough understanding of the strategy & objectives of your main accounts.
- Ensure you and your team are delivering on all elements of client service charters and general client servicing.
- Resolve client/campaign issues as and when they arise alongside assisting/coaching your team in resolving their issues.
- Work closely with the Investment team to create responses to briefs, supporting rational documents and PCAs.
- Take the lead on some of the most high-profile accounts within the agency patch.
- Be responsible for presenting the above work to clients and agencies with the support of the Business Director.
- Attend all client and agency meetings across your patch of business with the support of the Business Director.
- Proactively sell the OOH medium and regularly identify opportunities across your portfolio of clients to sell in OOH.
- Drive agency relationships through hot desking, meeting with key personnel and presenting all agency sessions.
- Analyse and attend all client audit meetings (in conjunction with Business Director/Head of).
- Work with Business Director/Head of to set individual client KPIs and ensure they are met.
- Develop and manage the Talon relationship with agency, client and media owner contacts.
- Help to manage and host internal training sessions.
Client Director, OMD in London employer: Talon Outdoor
Contact Detail:
Talon Outdoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director, OMD in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the OOH industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that Client Director role!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with industry folks, share your insights on OOH trends and strategies. This not only showcases your knowledge but also positions you as a go-to person in the field, making you more attractive to employers.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s mission and values. Understand how they approach client relationships and service delivery. Tailor your responses to reflect their goals, showing that you’re not just a fit for the role, but for the company culture too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Talon and contributing to the exciting world of OOH.
We think you need these skills to ace Client Director, OMD in London
Some tips for your application 🫡
Show Your Passion for OOH: When writing your application, let your enthusiasm for Out of Home advertising shine through. We want to see that you’re not just looking for a job, but that you genuinely care about driving growth in this exciting sector.
Tailor Your Experience: Make sure to highlight your relevant experience in client management and team leadership. We’re looking for someone who can hit the ground running, so connect your past roles to the responsibilities outlined in the job description.
Be Proactive in Your Approach: Demonstrate your proactive mindset in your application. Share examples of how you've identified opportunities or resolved issues in previous roles. We love candidates who take initiative and think ahead!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Talon Outdoor
✨Know Your OOH Inside Out
Make sure you have a solid understanding of the Out of Home (OOH) industry. Familiarise yourself with current trends, key players, and innovative campaigns. This will not only show your passion for the sector but also demonstrate that you're ready to contribute to Talon's mission.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you've resolved issues, driven growth, and delivered exceptional service. This will help illustrate your capability to thrive in the Client Director role.
✨Be Proactive and Solution-Oriented
During the interview, emphasise your proactive mindset. Share instances where you've anticipated challenges and taken initiative to address them. This aligns perfectly with the role's requirement to pre-empt issues and maintain client satisfaction.
✨Engage with the Interviewers
Don't just answer questions; engage with your interviewers. Ask insightful questions about Talon's strategies and objectives. This shows your genuine interest in the company and helps you understand how you can fit into their vision.
