Talmages Domestic Appliances – Eynsham, Oxfordshire
We are looking for a friendly, enthusiastic and committed Sales / Service Administrator to join our busy and established team.
Ideally, you will have previous experience in a similar role, although this is certainly not essential. More importantly, we're looking for someone with the right attitude, a willingness to learn and a genuine desire to provide excellent customer service.
An interest in domestic appliances would be an advantage, and you should be keen to develop a good working knowledge of the products and services we offer, enabling you to provide our customers with the best possible advice and support.
The Role
Based at our Eynsham office, you will become an important part of our friendly and professional sales and service team. No two days are quite the same, and the role offers plenty of variety, involving direct contact with customers face-to-face, over the telephone and by email.
Your responsibilities will include:
Processing customer orders and sales enquiries.
Dealing with customer queries and providing helpful advice.
Organising and distributing engineers' workloads.
Liaising with customers, suppliers and colleagues.
General sales and service administration.
Ensuring orders and paperwork are processed accurately and efficiently.
What We Offer
Competitive salary (dependent on experience).
Negotiable working hours between 8:00am and 5:00pm, Monday to Friday.
Up to 24 days' annual holiday, plus 8 bank holidays (32 days in total for full-time employees, pro rata for part-time).
Company uniform provided.
Full training and ongoing support.
The opportunity to develop your knowledge and skills within an established and successful family business.
At Talmages Domestic Appliances, we have been providing sales and repair services for over 30 years, and our reputation has been built on excellent customer service, knowledge and reliability.
We take great pride in what we do and believe our people are the most important part of our business. If you're enthusiastic, enjoy helping people and are looking for a varied role within a friendly, supportive team, we'd love to hear from you.
Previous experience is welcome, but the right attitude and personality are just as important.
Employment Type: Permanent or Temporary
Highly motivated, reliable and enthusiastic.Friendly, approachable and confident when dealing with customers.Comfortable speaking to customers over the telephone.Organised, with good attention to detail and accuracy.Able to work well under pressure in a busy, fast-paced environment.Computer literate and comfortable learning new systems.A positive team player who is equally happy to use their own initiative.
Contact Details:
Talmage's Domestic Appliances Recruitment Team
