Human Resources Manager in Cheltenham

Overview

We’re looking for an HR Manager to help us build Tallow+Ash into one of the most exciting modern brands in the UK and create an equally brilliant place to work.

As the first dedicated HR person in the business, you’ll have the opportunity to build our people function from the ground up. This is a broad, hands-on role covering recruitment, culture, employee relations, contracts, policies, legal compliance, performance and the everyday support our people and managers need.

You’ll work closely with the founders, COO and wider leadership team to help us hire exceptional people, build a high-performing culture and create the systems needed to support a rapidly growing business. You’ll be equally comfortable thinking strategically, handling sensitive situations and getting stuck into the practical details.

The role will be based at Tallow+Ash HQ, with remote working also considered for the right person.

Key Responsibilities

1. Building the HR function

• Establish the people processes, policies and systems needed to support the business as it grows
• Take ownership of the full employee lifecycle, from onboarding through to development and offboarding
• Maintain accurate employee records, HR documentation and internal processes
• Give clear, practical advice to founders, leaders and managers on people-related matters

2. Hiring brilliant people

• Manage recruitment across the business, from defining roles and writing job adverts to screening and coordinating interviews
• Build a strong and consistent hiring process that helps us identify people with the right skills, ambition and cultural fit
• Manage offers, contracts, references, right-to-work checks and onboarding
• Help develop Tallow+Ash into an employer that attracts exceptional people

3. Developing culture and engagement

• Help define, communicate and strengthen the culture we want as the business grows
• Create initiatives that improve employee engagement, communication, wellbeing and recognition
• Gather honest feedback from the team and turn it into practical improvements
• Help create an environment where people understand what is expected, feel supported and are motivated to perform at their best

4. Managing contracts, policies and compliance

• Own employment contracts, employee handbooks, policies and other HR documentation
• Ensure our employment practices remain fair, consistent and compliant with UK employment law
• Keep the business informed about relevant legislative changes and recommend any actions required
• Work with external legal advisers where specialist support is needed
• Manage sensitive information with complete professionalism and confidentiality

5. Supporting performance and employee relations

• Help managers set clear expectations, give effective feedback and manage performance consistently
• Support probation reviews, appraisals, development plans and progression conversations
• Manage employee relations matters, including absence, grievances, disciplinaries and capability processes
• Handle difficult situations calmly, fairly and with sound judgment
• Identify training and development needs across the business

6. Managing everyday people operations

• Oversee holidays, absence, family leave, benefits and other traditional HR responsibilities
• Support payroll by ensuring employee changes and information are accurate and submitted on time
• Monitor useful people metrics such as headcount, retention, absence, recruitment and engagement
• Continuously improve the employee experience and the way HR operates across the business

The Brand

Tallow+Ash is a modern UK brand reimagining laundry through a blend of luxury, performance and sustainability. Founded in June 2023, we create non-toxic, biodegradable and vegan laundry products that deliver designer-level fragrance without compromising on skin safety or environmental impact.

Developed with UK chemists and master perfumers, our range includes laundry shampoos, conditioners, fabric sprays and stain removers, all free from dyes, phosphates and microplastics. Our mission is to transform laundry from a chore into a ritual by creating products that perform brilliantly, look beautiful and make people genuinely excited to do their washing.