At a Glance
- Tasks: Manage import/export operations and ensure efficient delivery of consignments.
- Company: Dynamic logistics company based in Blackburn.
- Benefits: Competitive salary up to £40k, great team culture, and career growth.
- Other info: Opportunity to work with international partners and develop your career.
- Why this job: Join a fast-paced environment and enhance your skills in global logistics.
- Qualifications: Experience in freight operations and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location - Blackburn - BB1 5QB
Salary - Up to 40k DOE
My Client is looking for an Import / Export Operator who will be responsible for arranging and receiving of all consignments on behalf of both internal and external customers in the most efficient and cost effective manner whilst achieving the required service levels. Dealing with all documentation and liaising with partners and customers, you will be responsible for providing excellent customer service. The ideal candidate will also be responsible for communicating with all internal functions and inside sales.
Duties and Responsibilities:
- Liaise with customers, other offices locally and overseas, agents, shipping lines, airlines and hauliers
- Take all incoming calls from all internal/external customers
- Complete all required import paperwork including customs work, and all other essential import documentation
- Review all customer booking and clearance instructions ensuring these are understood and followed
- Claiming of all shipments through use of external software packages
- Ensure full understanding and strict compliance to customs processes and procedures
- Communicate with all operations to ensure the accuracy of consignment delivery
- Manage all consignments by obtaining the latest status information and monitor accordingly
- Raising sales invoices accurately within agreed KPI timescales
Sea Air Freight Operator employer: Tall Grass Recruitment
As a Sea Air Freight Operator in Blackburn, you will join a dynamic team that values efficiency and exceptional customer service. Our company fosters a supportive work culture with ample opportunities for professional growth, ensuring that employees are equipped with the skills needed to excel in their roles. With competitive salaries and a commitment to employee development, we offer a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Sea Air Freight Operator
✨Tip Number 1
Network like a pro! Reach out to people in the freight industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs processes and documentation. Show that you’re not just a candidate, but someone who understands the ins and outs of the role.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and partners, being clear and confident in your conversations will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sea Air Freight Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sea/Air Freight Operator role. Highlight your experience with import/export operations, customer service, and any relevant software skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the duties listed in the job description, and don’t forget to show your enthusiasm for working with us at StudySmarter.
Showcase Your Communication Skills:Since the role involves liaising with various stakeholders, make sure to demonstrate your communication skills in your application. Whether it's through clear language in your CV or a well-structured cover letter, we want to see that you can effectively communicate with customers and partners.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Tall Grass Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of sea and air freight processes. Understand the key terms, documentation, and customs procedures that are crucial for the role. This will not only show your expertise but also your enthusiasm for the position.
✨Demonstrate Customer Service Skills
Since excellent customer service is a big part of the job, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will help you illustrate your ability to communicate effectively with both internal teams and external clients.
✨Familiarise Yourself with Software Tools
Get to know the common software packages used in freight operations. If you have experience with any specific tools mentioned in the job description, be ready to discuss how you've used them to manage consignments or streamline processes.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their current challenges in logistics or how they measure success in the role. It shows you're genuinely interested and helps you assess if the company is the right fit for you.
