Air & Sea Freight Import Operator
My client is seeking an experienced Air & Sea Freight Import Operator to manage import shipments from initial quotation through to final delivery and job completion.
Key Responsibilities
- Prepare competitive quotations for air and sea freight import shipments.
- Manage shipments from quotation and booking through to customs clearance, delivery, invoicing, and job closure.
- Liaise with customers, overseas agents, airlines, shipping lines, hauliers, warehouses, and other service providers.
- Arrange collections, bookings, import documentation, customs clearance, and final delivery.
- Monitor shipments and provide customers with accurate, proactive updates.
- Check commercial invoices, packing lists, bills of lading, air waybills, and other shipping documents.
- Obtain and compare supplier rates while maintaining agreed margins.
- Ensure all costs and selling rates are entered accurately into the operating system.
- Resolve delays, documentation issues, customs queries, and other operational problems.
- Prepare files for invoicing and check supplier invoices against agreed rates.
- Maintain complete and accurate shipment records.
- Follow company procedures and relevant customs, security, and compliance requirements.
- Build strong relationships with customers and suppliers.
- Support colleagues during busy periods and contribute to the continued growth of the import department.
Skills and Experience
- Previous experience in an air and sea freight import operations role.
- Experience preparing freight quotations and managing shipments from start to finish.
- Good knowledge of import procedures, Incoterms, freight documentation, and customs clearance requirements.
- Strong commercial awareness and the ability to protect margins.
- Excellent communication, organisation, and customer service skills.
- Ability to prioritise a busy workload and manage multiple shipments simultaneously.
- Strong attention to detail and a proactive approach to problem‑solving.
- Confident using freight management systems, Microsoft Outlook, Excel, and Word.
- Ability to work independently while contributing to a team.
- Knowledge of UK customs procedures and CDS would be advantageous.
What We Offer
- Competitive salary up to 35k DOE
- Full‑time, permanent position - Flexible working hours & x2 days remote working after probation.
- Supportive and professional working environment.
- Opportunities for training and career development.
- 25 days holiday + bank holidays per year
- On site gym
- Free parking
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Air & Sea Freight Import Operator in Sale employer: Tall Grass Recruitment
Join a dynamic and established freight forwarding business in Romford, where your expertise as a Sea Freight Export Operator will be valued and rewarded. With a supportive work culture that prioritises employee growth and development, you will have access to ongoing training and career advancement opportunities. Enjoy a competitive salary, a collaborative office environment, and the chance to make a meaningful impact in the logistics industry.
