At a Glance
- Tasks: Monitor courier platforms, arrange shipments, and resolve delivery issues daily.
- Company: Join a global leader in transport and logistics, enhancing efficiency and sustainability.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive team environment.
- Why this job: Grow your skills in a fast-paced setting while making a real impact on logistics.
- Qualifications: No specific experience required; just a passion for logistics and problem-solving.
- Other info: This role is based in Trafford Park, Manchester, with a 5-day office requirement.
The predicted salary is between 21500 - 24500 £ per year.
Junior Courier Operator Location: Trafford Park, M17, Manchester (5 days in office) Salary: £26,500 – £28,000 (depending on experience) Our client is a global transport and logistics provider offering tailored solutions across all modes of freight. With extensive experience in supply chain optimisation, they support businesses by improving efficiency, reducing carbon emissions, and delivering seamless end-to-end logistics — from container shipments to express courier deliveries. They are currently seeking a Junior Courier Operator to join their team in Trafford Park. This is an excellent opportunity for someone looking to grow within a fast-paced and supportive logistics environment. Key Responsibilities: * Monitor internal and external courier platforms for delivery/collection issues * Arrange courier shipments using relevant IT systems * Maintain clear and professional communication with customers and partners * Proactively resolve issues, escalating where necessary to the Courier Manager * Support with cargo claims for missing or damaged goods * Ensure commercial documentation is correct prior to shipment * Process cost reservations, supplier invoices, and issue customer sales invoices * Assist with general courier administration and support the courier product * Continuously develop knowledge of systems and suggest process improvements * Engage in ongoing training and development This role offers the opportunity to join a well-established logistics provider and develop valuable skills in courier operations and wider freight services. Please send across your CV
Junior Courier Operator employer: Tall Grass Recruitment
Contact Detail:
Tall Grass Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Courier Operator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially courier operations. Understanding the key players and current trends can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the logistics field. Attend industry events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at our company.
✨Tip Number 3
Brush up on your IT skills, particularly those related to courier management systems. Being tech-savvy will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss how you handle challenges and resolve issues. Think of specific examples from your past experiences that showcase your problem-solving abilities, as this is crucial for the Junior Courier Operator role.
We think you need these skills to ace Junior Courier Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Junior Courier Operator. Emphasise any previous roles in logistics or customer service, and showcase your ability to handle IT systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are interested in the Junior Courier Operator position. Mention your enthusiasm for working in a fast-paced logistics environment and how your skills can contribute to the company's success.
Highlight Communication Skills: Since the role involves maintaining clear communication with customers and partners, be sure to mention any experience you have in customer-facing roles. Provide examples of how you've effectively resolved issues or communicated complex information.
Show Willingness to Learn: Express your eagerness to engage in ongoing training and development. Mention any relevant courses or certifications you have completed, or your willingness to learn new systems and processes to improve efficiency.
How to prepare for a job interview at Tall Grass Recruitment
✨Know the Company
Before your interview, take some time to research the logistics provider. Understand their services, values, and recent developments in the industry. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Communication Skills
As a Junior Courier Operator, clear communication is key. Be prepared to discuss how you've effectively communicated with customers or team members in the past. Use specific examples to illustrate your ability to maintain professionalism under pressure.
✨Show Problem-Solving Abilities
The role involves resolving delivery issues proactively. Think of instances where you've successfully tackled challenges or improved processes. Highlight your critical thinking skills and your approach to finding solutions.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready for the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and eagerness to learn more about the position.