At a Glance
- Tasks: Manage international air freight shipments and provide top-notch customer service.
- Company: Growing logistics business in Bradford with a supportive team culture.
- Benefits: Competitive salary, full training, 25 days holiday, and career progression opportunities.
- Other info: Monday to Friday role with no remote working; perfect for proactive individuals.
- Why this job: Join a fast-paced environment and make a real impact in global logistics.
- Qualifications: Experience in air freight imports and strong communication skills.
My client is looking for a motivated, proactive and customer‑focused Import Air Freight Operator to join their growing team. The primary focus of the role is managing international air freight import shipments – supporting customers from quotation through to cargo release, while delivering a high standard of service at every stage.
The role involves:
- Managing air freight import shipments from initial quotation to final delivery
- Liaising with overseas agents, airlines, carriers and customers worldwide
- Preparing and issuing quotations, ensuring BIFA Terms & Conditions are included
- Making courtesy follow‑up calls to customers regarding quotations and bookings
- Coordinating bookings with global partners and carriers
- Tracking shipments and proactively updating customers on progress
- Preparing documentation including Notices of Arrival and invoices
- Supporting customs clearance processes and ensuring all documentation is compliant
- Ensuring cargo is released only against correct documentation and cleared funds
- Querying and approving invoices in line with agreed rates
- Resolving issues efficiently while protecting customer and supplier relationships
The role requires:
- Experience within air freight imports or international logistics
- Strong organisational, communication and customer service skills
- A proactive approach and the ability to work using initiative and common sense
- Attention to detail and strong administrative capability
- Confidence liaising with customers, suppliers and internal teams
- Ability to manage workloads effectively in a fast‑paced environment
Benefits include:
- Competitive salary up to £35,000 DOE
- Full training and ongoing support
- Opportunity to develop and progress within a growing logistics business
- Parking on site
- 25 days holiday + BHs
- Monday to Friday - 9am-5.30pm – NO hybrid / remote working
If you’re driven, commercially aware and looking to grow within a supportive and fast-paced environment, I would love to hear from you.
Import Air Freight Operator in Bradford employer: Tall Grass Recruitment
Join a dynamic and supportive team as an Import Air Freight Operator in Bradford, where your proactive approach will be valued and rewarded. With a competitive salary of up to £35,000, comprehensive training, and ample opportunities for career progression within a growing logistics business, you'll thrive in a fast-paced environment that prioritises customer service excellence. Enjoy a healthy work-life balance with 25 days of holiday plus bank holidays, and the convenience of on-site parking.
StudySmarter Expert Advice🤫
We think this is how you could land Import Air Freight Operator in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in air freight. Attend events or join online forums where you can connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your experience aligns with managing air freight shipments and providing top-notch customer service.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've effectively managed multiple tasks in a fast-paced environment. This will demonstrate your ability to handle the demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our growing team.
We think you need these skills to ace Import Air Freight Operator in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Import Air Freight Operator role. Highlight your experience in air freight imports and international logistics, as well as any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your proactive approach and customer-focused mindset. Mention specific examples of how you've managed shipments or resolved issues in the past.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in customer service.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Tall Grass Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of air freight imports and international logistics. Familiarise yourself with the BIFA Terms & Conditions, as well as any relevant regulations. This will show that you're proactive and serious about the role.
✨Show Off Your Communication Skills
Since the role involves liaising with customers and global partners, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving issues or managing customer relationships.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Think of specific instances where your organisational skills made a difference, whether it was tracking shipments or preparing documentation.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. This shows your interest and helps you gauge if it's the right fit for you. Ask about their processes for customs clearance or how they handle customer feedback, for example.
