At a Glance
- Tasks: Manage import/export operations and ensure excellent customer service.
- Company: Dynamic logistics company in Blackburn with a focus on teamwork.
- Benefits: Competitive salary up to £40k, flexible working environment, and career growth.
- Other info: Ideal for those who thrive in a target-driven team and enjoy problem-solving.
- Why this job: Join a fast-paced industry and make a real impact in global logistics.
- Qualifications: Experience in freight operations and strong communication skills.
Location - Blackburn - BB1 5QB
Salary - Up to 40k DOE
My Client is looking for an Import / Export Operator who will be responsible for arranging and receiving of all consignments on behalf of both internal and external customers in the most efficient and cost effective manner whilst achieving the required service levels. Dealing with all documentation and liaising with partners and customers you'll be responsible for providing excellent customer service. The ideal candidate will also be responsible for communicating with all internal functions and inside sales.
Duties and Responsibilities:
- Liaise with customers, other offices locally and overseas, agents, shipping lines, airlines and hauliers
- Take all incoming calls from all internal/external customers
- Completes all required import paperwork including customs work, and all other essential import documentation
- Review all customer booking and clearance instructions ensuring these are understood and followed
- Claiming of all shipments through use of external software packages
- Ensure full understanding and strict compliance to customs processes and procedures
- Communicate with all operations to ensure the accuracy of consignment delivery
- Manage all consignments by obtaining the latest status information and monitor accordingly
- Raising sales invoices accurately within agreed KPI timescales where required
- Raise payment requests to relevant parties where required
- Liaise with product support team to provide Sea Freight quotes
- Query of vendor invoices where required
- Comply with all relevant work and safety legislation, standards and organizational procedures and UK security regulations
- In depth understanding of the airfreight and Sea Freight product including Incoterms
- Inside Sales experience is advantageous
Personal Attributes:
- Focus on results and willingly tackle problems or conflicts which threaten their achievement.
- Excellent communication and listening skills
- To enjoy working with customers, therefore great with people, relatable, humorous, charisma, ability to quickly develop relationships, therefore being memorable
- Flexibility / quick thinking & tough Negotiator
- Good overall knowledge of various modes: Sea, Air, Road
- Good knowledge about all the company's products and services. Good overall knowledge of the freight industry and markets. Relate to clients about market activity.
- To be well-organised and thorough, even under pressure.
- To enjoy working within a target-driven team environment - Be a team player
- Good drive and energy
Sea Air Freight Operator in Blackburn employer: Tall Grass Recruitment
As a Sea Air Freight Operator in Blackburn, you will join a dynamic team that values collaboration and excellence in customer service. Our company offers competitive salaries, comprehensive training, and opportunities for professional growth within the thriving logistics sector. With a supportive work culture that encourages innovation and teamwork, we are committed to helping our employees succeed while providing essential services to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Sea Air Freight Operator in Blackburn
✨Tip Number 1
Network like a pro! Reach out to people in the freight industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Sea/Air Freight Operators. Practice your answers, focusing on your experience with customs processes and customer service. We want you to shine!
✨Tip Number 3
Show off your personality! When you get the chance to chat with potential employers, let your charisma and humour come through. They’re looking for someone relatable and memorable, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sea Air Freight Operator in Blackburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sea/Air Freight Operator role. Highlight your experience in import/export operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role involves liaising with customers and partners, it's crucial to showcase your excellent communication skills. Use examples from your past experiences where you've successfully managed customer relationships or resolved conflicts.
Be Detail-Oriented:Attention to detail is key in this role, especially when dealing with documentation and customs processes. In your application, mention specific instances where your thoroughness has led to successful outcomes. We love candidates who are organised and meticulous!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Tall Grass Recruitment
✨Know Your Freight Basics
Make sure you brush up on your knowledge of sea and air freight processes, including Incoterms. Understanding the ins and outs of customs documentation and procedures will show that you're serious about the role and can hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers or resolved conflicts in the past. This will demonstrate your excellent communication skills and ability to build relationships.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving abilities. Think of scenarios where you've tackled challenges in a fast-paced environment. Highlight your flexibility and quick thinking, as these traits are crucial for managing consignments effectively.
✨Demonstrate Team Spirit
This position requires working within a target-driven team. Be prepared to discuss your experiences in team settings, showcasing how you contribute to group success. Emphasise your ability to collaborate and support your colleagues, as being a team player is key to thriving in this role.
